Well said. I think it's a known quantity that there is a wait involved with Headstage. That's just the nature of the beast with such a small operation. It's been well documented over and over in this forum, as has the fact that it is a sure thing a new buyer will receive their amp.
Whenever I have questions for Robert after receiving a new item, he always replies within a day or two to be sure I am a happy customer and familiar with the item. For example I just got in my USB DAC cable last week, and had some trouble initially getting it to work with my Mac. He replied back same day, and his suggestion helped me get it up and running. Then I wasn't sure if it would charge the Arrow while in use with the computer... and again he answered my question within two days. He is a busy guy and quite passionate about working on new developments at the same time he's fulfilling orders.
Patience people, patience. The Arrow is worth the known wait!