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Originally Posted by aimlink /img/forum/go_quote.gif
I've read the 'what we think' passage concerning the Titan on the HeadRoom website. Not much there really reflects what you so aptly wrote above. No impressions were qualified or the relative terms outlined in terms of context of use vs performance.
You mentioned above, a very significant and to be considered category of listener and how well the Titans would fit in. I agree that they would likely be a great option with *relatively* great sound for the purpose. However, this isn't the impression given on the site. I think that this is what baka1969 is indicating. If you're going to encapsulate 10 best cans for different user types and circumstances, this should be clearly stated with each review.
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I wish there was a logical response to you comments, but there isn't. What there is, is just the reality of real time and and it's limits. The time before the new web launch was chock full of doing things that had to be done to turn on a completely new web site. Practically speaking, we simply didn't have time to re-write all the product copy, and didn't have time to do comprehensive evaluation. So we did the best we could on short notice.
What I wrote above in my previous post about the Titans is how our view of the Titans specifically and the headphone world generally is developing as we try to figure out how to position HeadRoom in the broader world. But it's true that our pens have not caught up to out thoughts.
It's not going to happen overnight either, because now is the time to not be in a rush when it comes to product evaluation; now is the time to install a really good product evaluation system that covers all the bases for our web presence and pushes all the way through to delivering quality advice for customers. I'm working VERY hard on that at the moment, and I'm in it for the long haul.
A good example of how we're updating our web can be seen with noise cancelling headphones. In brief, first I set up a listening test with a group of headphones, mostly this is just bringing all the cans togather at a listening station, printing out sets of measured data for each headphone, and printing out some evaluation forms we're developing. Then I start grabbing sales folk and others who help with listening tests and get them to sit down to do the evaluation. After I've got enough evaluations (3-5) I then total up all the scores on a spreadsheet. Once I've got a bead on the gist of the evaluation I talk to Jamey and/or Jorge with what I think happened; and we agree on the story. Then I do an edit pass on all the web site copy which gets sent around for approval and then posted, and I write a blog on what happened which again does an edit and approval pass before posting.
My current rate is about one product per day, but it usually comes in the form of a test of four or five cans that takes a week to get through. Obviously it's going to take some time to get to all the products and have a web site that contains only copy which has gone through this procedure. During that time, we're going to be open to criticism about website opinion being unbalanced ... all I can say is I'm sorry, we're trying.
... hm ...
Maybe the other thing worth saying is that I don't see anybody else working this hard on developing really solid advice for customers. Measurement, multiple person evaluations, both commerce site copy and comparative review copy in an editorial format (blog), that's a lot of work.
I really hope it's seen as good service to our customers; I really hope you guys will appreciate our best efforts and not fault us too heavily when we're imperfect; and I really hope all this hard work is rewarded with orders because the alternative is mindless copy from J&R or B&H, and pretty products packed in plastic bubbles that underperform and get away with it.
... ahh well, I gotta get back to work ... Have you heard the new PX 100-II and PX 200-II from Sennheiser? You should!
Look for a blog post soon.