| Originally Posted by Jahn You dropped by yourself? BRING A CAMERA! |
| Originally Posted by Jashugan Yeah this thread is priceless, I remember a Beagle talking about how Grados were of excellent build quality 
All jokes aside, there are ALOT of broken HF-1s already, more than I thought there would be, this is starting to be ridiculous now... |
| Originally Posted by Beagle Yeah, 400 built and sold, 5 with problems? That's very ridiculous. You are making assumptions that the phones were defective or poorly constructed at the time they arrived in the owners hands. How do we know what has actually transpired with the headphones since then? How do we know the phones have not been abused in some way? One more time, I've taken care of my Grado's and have not had any problems in 9 years (and 10 pairs). |
| Originally Posted by McRat I might be offended if you tried to imply that my unfortunate case was due to anything other than pure bad luck and/or tight production schedule. My intention was never to make Grado look bad, as I truly think they have a done something spectacular to us headphone fanatics. But I'm sure you understand that I'm feeling just a tiny bit disappointed about having to go to round 2 to get my phones fixed. |
| Originally Posted by McRat Now I'm baffled. I left them burning-in for last night and they have been playing most of time today on and off my head. It does seem that 2 of my "amps" are contributing to the channel imbalance more or less. I did previously try them straight out of my 2 soundcards and the imbalance was there with both of them. 
I have been trying for the last two hours to hear the imbalance with mono music straight out of my Soundstorm and Chaintech, putting them on my head without knowing which side is which (I really can't tell it when they are on my head!) and then turning them around and back again. At times I think I hear the other channel louder, but then I loose it again on the next swap. And when I think I hear something wrong, it isn't even consistently one side. The one consistent thing during these rehearsals has been the grattle on the right side driver. It can be heard very clear on long sustained bass notes, like a 40Hz test tone. Well, just half an hour ago the grattle disappeared. Whatta...?
I guess I should be 
Somehow I have a feeling that this isn't the final chapter in the story of my Grado HF-1 #36. |
| Originally Posted by Beagle Sorry, I thought there was nothing actually wrong with yours as per below |
| Originally Posted by McRat I have done some further testing. It seems that something on the right side is resonating on low frequencies (<200Hz), creating some extra energy that makes the right side sound a bit louder especially on sustained bass notes. I think this resonance was the cause of the grattle too. I don't know what is causing the resonance. It could be the driver, the enclosure or just about any of the gluejoints. I can only hear the resonance on quite loud sustained notes, like a 40Hz test tone. But it seems to affect the balance just enough to be audible when listening to some bass-heavy music. I said earlier that it's not really audible straight from a soundcard. I think this is because the soudcards lack the current output the Grados need for the full bass impact and volume. Both of my beefier amps make the bass quite a bit louder, aggravating the resonance. |
| Originally Posted by kin0kin I was referring to the % of faulty units that is not a big deal. The victims' however is another story. The company is suppose to cover return shipping for DOA, defects, or any kind of these problems within a particular time frame, perhap a few days or so since some problems require time to spot and as long as it is not the user's fault, companies is liable for it. The same goes for wrong shipment, you can always see that if it is the company's fault, they don't charge you for return shipping. Sometime you just gotta make a fuss about it, unless you can bear the shipping without a problem. I've always made a fuss about return shipping for a faulty unit that I received if the company is quiet about it, and usually they would reimburse the shipping. The only exception is when I returned my sr71 for exchange, shipping was just around 8 bucks...that aint a big deal. When you "return" something for repair under warranty, you can show the custom that the unit has been sent back for repair. They would not double tax you. It's your responsibility to understand these regulations although most people don't know about it. I'd say you were ripped off, and u are not alone. 
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| Originally Posted by wwap lal316l, Did you see these new headphones in John's office (not the bunny one of course)
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| Originally Posted by Jashugan Thats where you're wrong. First of all noone should have to complain about getting free shipping, such companies should refund it without you having to ask. Second of all, paying customs tax over a repaired item is absolutly normal and legal. Believe me, I complained about this, especially since I asked Benchmark to mark the package as repaired unit. That didn't help, you still have to repay customs tax, so much for you knowing regulations well
Beagle: You may have been lucky but there are still many HF-1s, IMHO, that have problems, especially for handbuilt headphones. It goes to show that Grado's built quality isnt all that, as you implied strongly in many other threads. Accusing the owners of treating their cans badly is silly, you're allowed to be stubborn but dont insult other people... |
| Repaired Goods In order to qualify for any exemption from duties and taxes, certain documentation relating to the initial export of the goods must be submitted with the import entry. The initial export entry must have been correctly processed to indicate that the goods were exported for repair. If the export documentation is either incorrect or not available, duties and / or VAT will be payable on the value of the goods and any repair costs. To ensure that shipments of repaired goods can be readily identified, the invoice must clearly state "repaired goods" and include the commodity's value before the repair as well as the cost of the repair. Repair Goods: Goods requiring Export from the UK for repair Invoice requirements: Statement stating "Goods being sent for repair under Outward Processing Relief" should be clearly marked on the commercial invoice Provide serial number of goods being sent for repair. IF the goods are not serialized a statement to this effect must be made on the commercial invoice. Provide correct commercial value of goods as originally paid for NOT a nominal value for the goods. Failure to provide any of the above information will result in shipments being delayed. Repaired goods: Goods being returned after repair in the UK. Invoice requirements: Invoice should clearly state "Goods have been repaired under IPR" Provide either IP authorization number or Import entry details Provide full commercial value of goods plus cost of repair. Failure to provide any of the above information will result in shipments being delayed. Returned Goods The invoice must include the following information: The words "return goods" Country of origin Reason for the return (for example, "not in accordance to contract", or "credit") -UPS Country Regulation |
| Originally Posted by Jashugan Beagle: You may have been lucky but there are still many HF-1s, IMHO, that have problems, especially for handbuilt headphones. It goes to show that Grado's built quality isnt all that, as you implied strongly in many other threads. |
