MellowVelo
100+ Head-Fier
- Joined
- Oct 10, 2009
- Posts
- 101
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- 23
Justin,
One of the complaints around here for quite some time has been that the actual wait times are always longer than the published wait times. As a potential future buyer who is very interested in a GS-1 or GS-X, this is somewhat disconcerting, as it would be nice to have a better idea about actual wait times at the time of purchase. If the wait times are indeed longer than eight weeks, would it be possible to let us know up front about how long we'll have to wait? I'd be much more comfortable buying your product if that was communicated in the beginning.
Thanks for following this thread. I do think that it shows your dedication to customer service.
One of the complaints around here for quite some time has been that the actual wait times are always longer than the published wait times. As a potential future buyer who is very interested in a GS-1 or GS-X, this is somewhat disconcerting, as it would be nice to have a better idea about actual wait times at the time of purchase. If the wait times are indeed longer than eight weeks, would it be possible to let us know up front about how long we'll have to wait? I'd be much more comfortable buying your product if that was communicated in the beginning.
Thanks for following this thread. I do think that it shows your dedication to customer service.