[kingoftown1]

I have to give this thread a bump to shout out Ghent's customer service. I sent an email to the address listed on the site on a whim, hoping they would sell me a spare plain faceplate & led module to replace the ugly engraved on that came on an amp I'd bought elsewhere that utilized a Ghent chassis. I got fast, detailed responses on a Sunday (their time), a really reasonable price breakdown, and already have a shipping notification. Overall just a super friendly, professional experience.

 

[ChevyMonsenhor]

Got my D09 on the mail yesterday.
Excellent cable, well built, took a while to arrive since the post office misplaced and it took a few months for them to find it again.

 

[Tubewin]

They just messed up my order and told me they had already sent it out. They didn't bother checking my email that I had sent right after the purchase for a custom length.


update:
Purchased a second one from them, they received my custom order this time. To their credit, they did let me know that I could return the first one for a refund once I got it.