Geek Pulse: Geek desktop DAC/AMP by Light Harmonics
Nov 8, 2016 at 12:41 PM Post #11,942 of 13,800
I had a similar issue occur with my Geek Pulse X where it would no longer talk to my Mac.  Submitted a ticket on 10/14, received a response on 11/8.  Thankfully I had read about the wait-times on support tickets so I knew they were severely backlogged and didn't expect a quick turnaround.  
 
To their LH Labs credit, the customer-service rep who responded was apologetic for the wait and got me up and running again (sent me the new Firmware, works great now).
 
Anyone have a feature list of the new Firmware?  (v.3.0)  I've tried to find it online but cannot.
 
Nov 8, 2016 at 4:22 PM Post #11,943 of 13,800
I think this is the first Mac related connection issue that I have heard of.
 
Nov 9, 2016 at 10:54 PM Post #11,945 of 13,800
  Just submitted a ticket for the latest driver for the Infinity X. Works fine with 2.0. Maybe 3.0 will flesh out the sound a little. Clearity is a strength, not as warm as I prefer as is. Hesitant to upgrade firmware, works fine with current firmware.
 
Nov 9, 2016 at 11:29 PM Post #11,946 of 13,800
    Just submitted a ticket for the latest driver for the Infinity X. Works fine with 2.0. Maybe 3.0 will flesh out the sound a little. Clearity is a strength, not as warm as I prefer as is. Hesitant to upgrade firmware, works fine with current firmware.

 
The newest  Windows driver 3.26, is available for download on LH Labs Support site. 3.26 works with Geek Outs, and Pulses, and Windows 7-10. Geek Out V2 Driver instillation, has a download link for Driver 3.26. No ticket needed!
 
Nov 10, 2016 at 12:08 AM Post #11,947 of 13,800
I had a similar issue occur with my Geek Pulse X where it would no longer talk to my Mac.  Submitted a ticket on 10/14, received a response on 11/8.  Thankfully I had read about the wait-times on support tickets so I knew they were severely backlogged and didn't expect a quick turnaround.  

To their LH Labs credit, the customer-service rep who responded was apologetic for the wait and got me up and running again (sent me the new Firmware, works great now).

Anyone have a feature list of the new Firmware?  (v.3.0)  I've tried to find it online but cannot.


Where did you even hear of a new firmware?
 
Nov 10, 2016 at 12:22 AM Post #11,948 of 13,800
Where did you even hear of a new firmware?

Good question, I had never heard of the firmware or seen it on their website.  LH Lab's email to me was the first I had heard of it.
 
Nov 10, 2016 at 12:58 AM Post #11,949 of 13,800
my understanding:
 
The latest firmware is referred to as 2v0 or 2.0. The firmware is different from the driver software for Windows PC, which the lastest is version 3.26.
 
After flashing the 2v0 firmware, (in Windows) the LHLabs control panel app will show firmware version 2.0 installed. The control panel app will also show the driver version in use on your windows PC.
 
If you check the firmware version number on your Pulse unit itself, it will say "Main 3.0" and "MCU 2.4", at least that is for my Pulse.
 
So, the 2v0 firmware file is the latest, and after flashing the Pulse with it, the Pulse will report Main 3.0 on its on-unit display.
 
If you have the previous 1v5 firmware, the Pulse unit will report Main 2.0 on its on-unit display.
 
Nov 10, 2016 at 1:06 AM Post #11,950 of 13,800
I believe this firmware allows DSD256 playback, I could be wrong though.
 
Nov 10, 2016 at 2:46 AM Post #11,952 of 13,800
I believe this firmware allows DSD256 playback, I could be wrong though.

 
In my case (Infinity), yes 2.0 firmware supports Native DSD/DSD256 playback.
 

 
Nov 10, 2016 at 5:58 AM Post #11,953 of 13,800
hmmm....tempting
 
Nov 10, 2016 at 9:30 AM Post #11,954 of 13,800
IME, it's only minor drawback on my v1.0 Infinity is that it can't display DSD256 properly. But together w/ the 3.26 driver, it is rock solid. No connection issues, hiccups whatever.
 
Nov 11, 2016 at 10:53 PM Post #11,955 of 13,800
  my understanding:
 
The latest firmware is referred to as 2v0 or 2.0. The firmware is different from the driver software for Windows PC, which the lastest is version 3.26.
 
After flashing the 2v0 firmware, (in Windows) the LHLabs control panel app will show firmware version 2.0 installed. The control panel app will also show the driver version in use on your windows PC.
 
If you check the firmware version number on your Pulse unit itself, it will say "Main 3.0" and "MCU 2.4", at least that is for my Pulse.
 
So, the 2v0 firmware file is the latest, and after flashing the Pulse with it, the Pulse will report Main 3.0 on its on-unit display.
 
If you have the previous 1v5 firmware, the Pulse unit will report Main 2.0 on its on-unit display.

 
Yes, the Pulse firmware is a totally different animal from the Windows driver.
 
The last I heard the firmware can still only be had by opening a support ticket, and providing the model and the serial number on the bottom of the unit, along with the 3 numbers off to the side.
 

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