Hey there. Thanks for your patience as we get this snafu sorted out.
In the end, we've confirmed the whole problem is related to the USB connector soldering process. We are in the middle of a sample test run to make sure the process is correct before we move forward. That test run is scheduled to be finished tomorrow and we’ll see the results on Monday. We’re pretty confident we’ll be able to start mass production on Tuesday.
To improve quality control, and to decrease the chance of another total loss, we’re going to have one of our people at the assembly house inspecting units as they come off the line. We’re also going to process them all in smaller batches, so if there is a problem, it won’t affect too many pieces before someone can yell, “Stop the press!". The bad news is this will slow down the rest of the final assembly and packaging processes, making it so we’ll have to ship in small batches as well. Doing it this way will take 3 to 4 weeks to complete the whole production run. It’s a painful 4 week delay, but we just want to make sure every Geek Out is at its highest quality before we begin shipping to you at the end of February.
The good news is this: the delay in hardware assembly gave Larry a little time to tweak the firmware and a couple of parts, which has made the 3D Awesomifier even better and has made it so the Super Duper Geek has a 4.4 volt output, increasing the total output power by 10%. We hope that will make up for the delay in some small way.
Again, thanks for your patience as we work through these issues