[AMSF]

We're going to test Amazon Music. In theory there should be no problem. Whether you are in exclusive mode when other music apps are playing.

Thank you.
Let me know the results then from your side, this is quite annoying.

 

[FiiO Kang]

We tested Amazon Music. Works well with KA11.

 

[AMSF]

We tested Amazon Music. Works well with KA11.

Amazon Music (Unlimited)? Hires?UltraHD?

 

[AMSF]

Amazon Music (Unlimited)? Hires?UltraHD?

@FiiO Kang , I think you are using a different version of the app, with lower definition.
Even with the yellow light on, and all working on the Fiio control, there's no sound, no output.

 

[FiiO Kang]

@FiiO Kang , I think you are using a different version of the app, with lower definition.
Even with the yellow light on, and all working on the Fiio control, there's no sound, no output.

What's your version of Amazon Music? By the way, what model is your phone? What version of Android is it?

 

[AMSF]

What's your version of Amazon Music? By the way, what model is your phone? What version of Android is it?

Amazon Unlimited V24.5.0
Xiaomi Ultra - Android 14

 

[Serhiy]

Hi all,

New to the forum, so sorry if this is in the wrong place. Just a heads-up that I bought a KA11 on AliExpress from the Fiio store. Really disappointed. I have the lightning version. Sound was absolutely fantastic when I first plugged it in. Then after about half an hour of use, the left channel went to a low volume level with heavy distortion. Same thing happened on one or two further uses. Now when I plug it in to the iPhone (11 pro) although the light comes on, audio is not rerouted out of the DAC, and just continues to come out of the iPhone internal speaker. I have tried to raise a dispute on AliExpress three times - but the best they offered was to return the DAC to china at my own expense. I paid around €30, and that is almost the exact cost to return it to China from Belgium. So a lousy first experience for me of Fiio. Faulty product, and a refusal to do the right thing. Quite surprised as they have a lot of fans on here and other forums.

For ref, I am using a pair of DT-770 pros from Beyerdynamic, which work perfectly with other devices, and with the same phone through the Apple lightning to headphone adaptor. Also FYI - I have also tried the device with my iPad - same problems. Both phone and iPad have latest version of iOS. Fiio also suggested I update the firmware, but offer a PC .exe file to do this. I have a mac. And there is no way to connect the lightning version of the FA11 to a computer in any case, unless someone knows how. Perhaps with a lightning to USB-C adaptor. In any case I haven't seen this issue reported elsewhere, so I think it's a fault not a firmware issue.

Cheers.

 

[Serhiy]

Hello. Fiio KA11 was purchased on Aliexpress from the official Fiio store. USB-c version. After one day of use, the volume in the left channel decreased and severe distortion appeared in that channel. This happens on all devices I connect the Fiio KA11 to. I updated the firmware, but it didn't help. I am extremely disappointed. I really liked the sound of the Fiio KA 11 when it was running. Unfortunately, returning the item to the seller will cost the same as the item itself. Sorry for my English, I'm writing through Google Translator.

 

[beyer1977]

I had the same problem. Fiio contacted me through this forum and ordered a replacement. So far the second unit is working well. As you say, the sound is really good when it works. I hope my new one continues to work. Perhaps they had a quality control problem with the first batch of units.

 

[FiiO]

Hello. Fiio KA11 was purchased on Aliexpress from the official Fiio store. USB-c version. After one day of use, the volume in the left channel decreased and severe distortion appeared in that channel. This happens on all devices I connect the Fiio KA11 to. I updated the firmware, but it didn't help. I am extremely disappointed. I really liked the sound of the Fiio KA 11 when it was running. Unfortunately, returning the item to the seller will cost the same as the item itself. Sorry for my English, I'm writing through Google Translator.

Dear friend,

Hi, does the V0.08 firmware be updated successfully? And do you have other headphone for check?
If the issue remains, please contact us via Aliexpress or PM us the order number. Thanks in advance!

Best regards

 

[Serhiy]

Dear friend,

Hi, does the V0.08 firmware be updated successfully? And do you have other headphone for check?
If the issue remains, please contact us via Aliexpress or PM us the order number. Thanks in advance!

Best regards

Hi. As I already said, the firmware was successfully updated to v0.08. I have several headphones, Beyerdynamic DT990 250, Philips Fidelio X2HR, Sennheiser HD560s! at all the problem exists. Aliexpress order number 3033059688165433. Thank you.

 

[AMSF]

Amazon Unlimited V24.5.0
Xiaomi Ultra - Android 14

@FiiO Kang any new or update?
Saw that are also some similar complaints with Tidal, and even the system recognition.

 

[FiiO]

Hi. As I already said, the firmware was successfully updated to v0.08. I have several headphones, Beyerdynamic DT990 250, Philips Fidelio X2HR, Sennheiser HD560s! at all the problem exists. Aliexpress order number 3033059688165433. Thank you.

Dear friend,
Ok, we will arrange the replacement for you today.
Best regards

 

[FiiO Kang]

@FiiO Kang any new or update?
Saw that are also some similar complaints with Tidal, and even the system recognition.

This is a compatibility issue with the Xiaomi 14 Ultra. The same problem happened to Xiaomi 12 before. We expect Xiaomi to fix this problem

 

[AMSF]

This is a compatibility issue with the Xiaomi 14 Ultra. The same problem happened to Xiaomi 12 before. We expect Xiaomi to fix this problem

Thank you. And how about the Amazon Music Unlimited?