FiiO RC-BT Bluetooth Cable with MMCX Connectors
Aug 16, 2018 at 12:42 PM Post #78 of 97
I now have Brainwavz B400.

They worked with the RC-BT for a few hours.

My RC-BT, which is not even 3 months old, does not work anymore.
I only get very low sound on the left earphone (even with the RC-BT's volume at its maximum), and nothing on the right one.
This includes the turn on/ turn off sounds so does not seem to be a Bluetooth or phone issue.

The same B400s work perfectly with their cable, a Shure-compatible cable, or Shure's BT1.

That's bad because I liked the audio quality of the RC-BT a lot.

Anyone from FiiO, what is the way to have my RC-BT repaired/exchanged/refunded? I contacted the AliExpress vendor I purchased it from, am waiting for its answer, but I am pretty sure the process will include shipping the defective unit from France to China at my expense (this is usually a lot mùore expensive than the other way around) and is sure to retake weeks or months.

Thanks in advance.
 
Aug 21, 2018 at 3:59 AM Post #79 of 97
I now have Brainwavz B400.

They worked with the RC-BT for a few hours.

My RC-BT, which is not even 3 months old, does not work anymore.
I only get very low sound on the left earphone (even with the RC-BT's volume at its maximum), and nothing on the right one.
This includes the turn on/ turn off sounds so does not seem to be a Bluetooth or phone issue.

The same B400s work perfectly with their cable, a Shure-compatible cable, or Shure's BT1.

That's bad because I liked the audio quality of the RC-BT a lot.

Anyone from FiiO, what is the way to have my RC-BT repaired/exchanged/refunded? I contacted the AliExpress vendor I purchased it from, am waiting for its answer, but I am pretty sure the process will include shipping the defective unit from France to China at my expense (this is usually a lot mùore expensive than the other way around) and is sure to retake weeks or months.

Thanks in advance.
Dear friend,

Generally, we would need to receive the defective and confirm the issue first before replacing or repair.

You could send email to support@fiio.net about the issue.

Sorry for bringing inconvenience to you.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Sep 25, 2018 at 10:07 PM Post #81 of 97
I just received it the other day and it stutters non-stop. I have my phone in my chest pocket which is less than half a meter away from the cable, so I don't know why the signal is so bad.
 
Sep 26, 2018 at 8:51 AM Post #82 of 97
I just received it the other day and it stutters non-stop. I have my phone in my chest pocket which is less than half a meter away from the cable, so I don't know why the signal is so bad.
Duno my friend, sorry to say but this RC-BT isnt as polished as other BT devices,
Gladly it was the one that made my angry about itself and went to the radsone es100, a beautifull device (and balanced). dont take my wrong, Fiio is a great company but this one isnt Fiio quality
 
Sep 26, 2018 at 9:07 AM Post #83 of 97
Duno my friend, sorry to say but this RC-BT isnt as polished as other BT devices,
Gladly it was the one that made my angry about itself and went to the radsone es100, a beautifull device (and balanced). dont take my wrong, Fiio is a great company but this one isnt Fiio quality
First FiiO product for me, quite disappointed to say the least. Glad I went with iBasso for a DAP instead of FiiO.
 
Sep 28, 2018 at 8:51 PM Post #85 of 97
I just received it the other day and it stutters non-stop. I have my phone in my chest pocket which is less than half a meter away from the cable, so I don't know why the signal is so bad.
Dear friend,

Human body would absorb Bluetooth signal. Since the human body absorbs the 2G-3G high frequency signal most strongly, it is necessary to prevent the body from blocking the Bluetooth signal during use. For example, putting your Bluetooth transmitter in your back pocket and put your Bluetooth receiver on your chest will seriously affect the Bluetooth transmission. Therefore, please try to put the Bluetooth receiver and transmitter on the same side of your body to avoid signal blocked by your body.
We will also report to the engineer about that. Sorry for bringing inconvenience to you.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Sep 28, 2018 at 9:10 PM Post #86 of 97
Dear friend,

Human body would absorb Bluetooth signal. Since the human body absorbs the 2G-3G high frequency signal most strongly, it is necessary to prevent the body from blocking the Bluetooth signal during use. For example, putting your Bluetooth transmitter in your back pocket and put your Bluetooth receiver on your chest will seriously affect the Bluetooth transmission. Therefore, please try to put the Bluetooth receiver and transmitter on the same side of your body to avoid signal blocked by your body.
We will also report to the engineer about that. Sorry for bringing inconvenience to you.

Best regards

Thanks for the reply. The last time I checked, the front of my head and my chest are on the same side of the body.
 
Oct 3, 2018 at 11:03 PM Post #87 of 97
Avoid this cable at all cost! What a waste of money and time trying to use it... I figured out a way to stop the stuttering, and that is to hold your phone right next to the bluetooth receiver on the cable.
 
Oct 3, 2018 at 11:33 PM Post #88 of 97
Avoid this cable at all cost! What a waste of money and time trying to use it... I figured out a way to stop the stuttering, and that is to hold your phone right next to the bluetooth receiver on the cable.
sad story, been through the same and now I can't even sell it as a future buyer would return it the second he starts using it
 
Oct 5, 2018 at 3:25 AM Post #89 of 97
@FiiO
What is the SPL/sensitivity of this cable in dB/mW?
(It's worth to note how it possibly amplifies earphones, I mean even from a marketing point of view it's good for you to show it, because it is an advantage of having this cable if you have earphones with the MMCX that has a lower SPL)
 
Oct 22, 2018 at 1:46 PM Post #90 of 97
@FiiO
Guys when I'm in different room than my smartphone it constantly stutters and breaks signal, my Bluetooth headphones works perfectly fine in the same conditions
This cable is faulty, you have to work on it and improve, otherwise it make no sense to sell it, because you annoy and upset people instead satisfy them
I bought two versions straight and over-the-ears, I expect from you to replace these with the new improved and fixed versions.... THANK YOU!
 

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