[TheHighlander]

1.Probably there is some conversion from DSD to PCM in some stage in your phone/PC - wrong player or its settings. Problem is probably not in Q5s.
2.There may be lot of reasons. Experiment and find exact conditions when it happens.

Thanks for the reply. I will look this.

Another thing. I think my coaxial is not working properly. I test with some cables but is just like some bad contact problem. Only with cayin usb c to coax work. But when i push all the plug in they stop play the music. Any one here with that kind of problem ?

 

[raif71]

Thanks for the reply. I will look this.

Another thing. I think my coaxial is not working properly. I test with some cables but is just like some bad contact problem. Only with cayin usb c to coax work. But when i push all the plug in they stop play the music. Any one here with that kind of problem ?

I'm using Fiio L28 coax cable (3.5mm male to 3.5mm male) and it works fine. No problems so far.

 

[Castade]

yea its usually the player that might not accept native DSD but converts it to PCM, and you said blue so that means that in PCM, you are at 24 bit 48khz or less, also try to use the FIIO app and make sure you use native on the usb setting, this is of course being directly connected and not using Bluetooth.

 

[FiiO]

can anyone help me with updating the firmware of the Q5s, firmware is giving me an error unpacking the rar file and the installer does unpack but its missing a DLL file
lol nvm, I got to open the updater and it says the version is v.39 so theres no need to update I presume

Dear friend,

Please check whether you have download the correct DAC driver 4.47 first: http://fiio-file.fiio.net/FiiO_USB_DAC_Driver-V4.47.0.zip

Best regards

 

[FiiO]

I have problem with Q5S, its not working anymore, there is no glow near AMP, the lights that signalize sources like USB\Line\etc is working normally as well as battery level.
Amp light on the other hand is not glowing at all and i cant change to bloototh mod, usb mod has no sound as well.
Any ideas?

Dear friend,

When holding the pair button for a few second, the blue indicator in the front could not light up? Please also send email to us about that.

Best regards

 

[Blackjackx1031]

Just got the q5s with am3d am having issues connecting to my iphone x through bluetooth. Through the ios bluetooth menu i cant see it but having downloaded the fiio hi resolution player i can see it . It will connect and drop repeatedly without ever staying connected. Anybody else run into this issue?

I am up to date on firmware.

 

[Colin Elder]

Just got the q5s with am3d am having issues connecting to my iphone x through bluetooth. Through the ios bluetooth menu i cant see it but having downloaded the fiio hi resolution player i can see it . It will connect and drop repeatedly without ever staying connected. Anybody else run into this issue?

I am up to date on firmware.

I had the same issue when I first got mine. I unpaired it then switched it and my phone off and on and then started from scratch again. Never had the issue since. I have an iPhone XS max on the latest iOS version.

 

[Blackjackx1031]

I had the same issue when I first got mine. I unpaired it then switched it and my phone off and on and then started from scratch again. Never had the issue since. I have an iPhone XS max on the latest iOS version.

Who would of thought troubleshooting 101 would have fixed that lol. Thanks that fixed it.

 

[Sonic Defender]

So funny, the reboot move is universally effective so often.

 

[KittySneeze]

I am having an issue with the battery charging indicator on my device. Essentially, the unit never reaches the stage where all four LEDs are constantly lit. The last light always blinks as though it is still charging, even when the device has been plugged-in all night.

Anyone with the same issue or know how to resolve it? Thanks in advance for any/all help!

 

[BadgerRivFan]

I am having an issue with the battery charging indicator on my device. Essentially, the unit never reaches the stage where all four LEDs are constantly lit. The last light always blinks as though it is still charging, even when the device has been plugged-in all night.

Anyone with the same issue or know how to resolve it? Thanks in advance for any/all help!

That should indicate that your Q5S is charged 75-99% according to the instruction sheet that came with my unit. I haven’t experienced the same issue, but out of curiosity when you disconnect the charging cable and then hold down the input switch for 3 seconds do all 4 lights light up solid blue?

If so, I guess I wouldn’t worry about it too much. If not, then how are you charging the Q5S? Via a computer or plugged into a wall outlet?

 

[KittySneeze]

That should indicate that your Q5S is charged 75-99% according to the instruction sheet that came with my unit. I haven’t experienced the same issue, but out of curiosity when you disconnect the charging cable and then hold down the input switch for 3 seconds do all 4 lights light up solid blue?

If so, I guess I wouldn’t worry about it too much. If not, then how are you charging the Q5S? Via a computer or plugged into a wall outlet?

Thanks for the reply. Here are the answers to your questions:

1.When I hold the input button all the lights light up correctly to indicate a full charge.
2. I use a usb wall charger to charge the device exclusively.

You are likely correct that there isn’t an issue with the unit obtaining a full charge given the light indicators all light-up, which is good news. Just annoying to not be able to gauge its charge level by glancing at the unit while it’s being charged.

 

[BadgerRivFan]

Thanks for the reply. Here are the answers to your questions:

1.When I hold the input button all the lights light up correctly to indicate a full charge.
2. I use a usb wall charger to charge the device exclusively.

You are likely correct that there isn’t an issue with the unit obtaining a full charge given the light indicators all light-up, which is good news. Just annoying to not be able to gauge its charge level by glancing at the unit while it’s being charged.

Gotcha. My only other thought was perhaps the voltage of the charger you were using was very low, so maybe it was just taking longer than expected (even over night) to get up to a 100% charge.

If one goes back to the middle of this thread and starts reading, it seems as though the Q5S is prone to all kinds of problems, but it may not really be all Fiio’s fault. I’ve just been using mine for a little over a month, and “knock on wood” have not really experienced any of the previous problems.

I hope your charging situation is able to be resolved.

 

[Audiowood]

Thanks for the reply. Here are the answers to your questions:

...Just annoying to not be able to gauge its charge level by glancing at the unit while it’s being charged.

Should be able to see the levels of progress while being charge. Ie, 3 blue light is on and fourth is blinking - Means charge about 3/4. If you can't see, do a reset with a pin on the device. I normally fix multiple issues like this like player freezing, Bluetooth plays music at speed 2x etc.. Reset it and it works fine.

 

[Hinomotocho]

I had asked about any suggestions for a holder for my Q5s - I came up with this one (phone tripod, $1.24 from AliExpress). The rubber feet keep it from moving around.