[FiiO Q5s Type C ‖ Q5s] Bluetooth DSD-capable Amplifier,AK4493x2,768k/32bit
Sep 14, 2019 at 9:11 PM Post #1,847 of 3,226
I was writing whit samsung about the problem whit amp dac over usb dont working on new s10 series the say ok we are looking for it today i got a very suspect update it updatet some kernel stuff like it would update apps and now the fiio q5 works over usb lol
They sent you the update? Or you updated it just over the web usual way?
 
Sep 14, 2019 at 11:30 PM Post #1,848 of 3,226
I was writing whit samsung about the problem whit amp dac over usb dont working on new s10 series the say ok we are looking for it today i got a very suspect update it updatet some kernel stuff like it would update apps and now the fiio q5 works over usb lol
And yet people were blaming FiiO when clearly the problem lay elsewhere.
 
Sep 15, 2019 at 5:33 AM Post #1,849 of 3,226
No its not fiio it was samsung fault they forget to implent the asynchrous usb mode most of usb dacs use it

I think when they enabled for me they will do one time for all of us
 
Sep 15, 2019 at 7:42 AM Post #1,850 of 3,226
I have sent them a message too. Lets see.
 
Sep 15, 2019 at 7:52 AM Post #1,851 of 3,226
Sep 16, 2019 at 2:05 AM Post #1,852 of 3,226
Just got the Q5s and it sounds great with iphone XS Max. Just a quick question: does it work as an amp for AK SP1000 using USB audio out from SP1000? I remember trying it at the personal hifi exhibition a month ago it didn't work at all. But of course it works via bluetooth streaming in AptX HD. I did a quick search here but with no luck.
 
Sep 17, 2019 at 6:35 AM Post #1,855 of 3,226
Hello Fiio,

Will you next firmware update include some fixes for your Bluetooth implementation? I had run into several occasions now with the stuttering of the audio via the bluetooth connections and had to do the reset operations via inserting and holding the small pin into the reset cavity to recover from the stuttering. These occurrences happened with both the audio source (dap/iphone) and the Q5s stayed next to each other.

If your team can look into this stuttering issue and provide a fix to improve the stability of your bluetooth implementation that would be wonderful and appreciated. So far, I really like your Q5s and the bluetooth 5.0 support.

Also, I have heard that your firmware update process only works with using a Microsoft Windows based computer. Unfortunately, I don't have a Windows computer and use the Mac OS based computer. Can you let me know if you will be able to make it possible to your firmware update process to work with a Mac OS computer as well? This would be a great gesture that Fiio really cares for all their customers, including those who only have a Mac OS computer.

Thank you for listening!
Dear friend,

Which Bluetooth codec were you using at that time? You were playing on line music or downloaded music files?

Best regards
 
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Sep 17, 2019 at 6:41 AM Post #1,856 of 3,226
Does anyone know if its safe to use the Q5s while charging it?
When connecting metel iems like TinHifi P1 I feel small electric stings..that can't be a good sign..

With full size isolating headphones I dont get the stings obviously.

But one gotta wonder if its safe.
Maybe Fiio can chime in
Dear friend,

Yes, you could charge the Q5s while using it. And if you don't like to charge the Q5s when using it as USB DAC, you could turn the charge option to off via FiiO Music APP-Bluetooth control-FiiO Q5s.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
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Sep 17, 2019 at 10:18 AM Post #1,858 of 3,226
Dear friend,

Which Bluetooth codec were you using at that time? You were playing on line music or downloaded music files?

Best regards
Thank you for your response. The stuttering occurred when playing off-line music files stored on my iPhone (AAC codec via your Fiio Music app) or with off-line music files stored on my Hiby R6 Pro (LHDC codec via Hiby Music app). Turning off and turning back on the Q5s did not resolve this stuttering issue. The only thing to recover from the stuttering was to perform the hardware reset operation on the Q5s. I hope this helps and gives some clues for your team to look into where within your bluetooth implementation workflow such issue could have occurred.

Thank you once again for your great support for your product.
 
Sep 17, 2019 at 11:53 AM Post #1,859 of 3,226
Thank you for your response. The stuttering occurred when playing off-line music files stored on my iPhone (AAC codec via your Fiio Music app) or with off-line music files stored on my Hiby R6 Pro (LHDC codec via Hiby Music app). Turning off and turning back on the Q5s did not resolve this stuttering issue. The only thing to recover from the stuttering was to perform the hardware reset operation on the Q5s. I hope this helps and gives some clues for your team to look into where within your bluetooth implementation workflow such issue could have occurred.

Thank you once again for your great support for your product.

I’ve also had the same stuttering issue a couple of times playing music from an iPhone XS Max (iOS 12.4.1) to the Q5s over Bluetooth (using AAC) with offline tidal files. Switching both Q5s and phone off and back on seems to clear the issue (or i just use it wired) but it it annoying.

I never had the same issue with q5
 
Sep 17, 2019 at 9:52 PM Post #1,860 of 3,226
Hi Fiio,

Can you confirm that Q5s is NOT compatible with Astell & Kern SP1000 to act as an amp through USB audio out from SP1000? And what about SP2000? I know Bluetooth works. Will there be an update of firmware to fix this? or is AK so snobberish not to allow any other amp to use their device?
 

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