[FiiO]

@FiiO
After update firmware to 0.39, my Q5S stuttering badly the first 10-15 second music playing, normal after that (bluetooth connection to my phone)
Also sometimes after I powered off Q5S, bluetooth led at the front keeps blinking. I have to power on and off again to make the led off.

Can I downgrade my firmware to earlier version ? Where I can download it ?

Thanks

Dear friend,

Which Bluetooth codec are you using? If you would prefer, you could try to downgrade the firmware to v0.32 and check again: http://fiio-firmware.fiio.net/Q5s/Q5s_0.32.zip

Best regards

 

[FiiO]

I have had my Q5s for a week now and I like it. But I may return it and here is why:

I wish the battery was a backup to a 5v DC-in connection. I don't like having to turn off charging through the Android app everytime I turn it on and I certainly don't want it charging constantly. An external 'charge off' button would have been nice.

It gets very hot while turned on. I wish I had a FLIR camera to see how hot it gets. It gets warmer in PC USB DAC mode than bluetooth, but bluetooth also gets hot. I get that the case is a heatsink and the fact that it is hot is 'good' because that is heat leaving the hardware, but I'd like to know if others' Q5s gets pretty warm in use.

The battery life is not even close to advertised. Tidal Hi-Fi drains about 25% an hour and bluetooth LDAC drains nearly the same. I am hoping I don't have a defective unit.

I might be looking for a desktop DAC with a 4.4mm output in the future.

Dear friend,

Thanks for your kind feedback. Sorry if the Q5s fails to meet your need.

The Q5s uses two AK4493EQ chips that consume a lot of power so it may get warmer in opearation.

The battery life is affected by the volume or some other factors as well. You could try to check again by fully charged again.

Best regards

 

[FiiO]

@FiiO wil there ever come a update that will make it possible to disable charging till i tell it to charge? For me its the most irritating thing about the Q5s, every time disable charging via the bluetooth options and need to do this over and over again because every time i shut down the device the settings are not saved... (I dont like it when my battery is charing multiple times a day when i behind my pc.)

Dear friend,

Thanks for your kind feedback. We have also report this feedback to the engineer and they will assess first.

Best regards

 

[bflat]

@FiiO
After update firmware to 0.39, my Q5S stuttering badly the first 10-15 second music playing, normal after that (bluetooth connection to my phone)
Also sometimes after I powered off Q5S, bluetooth led at the front keeps blinking. I have to power on and off again to make the led off.

Can I downgrade my firmware to earlier version ? Where I can download it ?

Thanks

I would try the hard reset and re-pair your devices. I bet that solves your issue.

 

[hongky]

Dear friend,

Which Bluetooth codec are you using? If you would prefer, you could try to downgrade the firmware to v0.32 and check again: http://fiio-firmware.fiio.net/Q5s/Q5s_0.32.zip

Best regards

LDAC from Huawei P30 Pro
It work perfectly before

 

[hongky]

I would try the hard reset and re-pair your devices. I bet that solves your issue.

Already tried umpair and hard reset, problem persist
Hope FiiO fix it with next firmware

 

[noaid]

Dear friend,

Which Bluetooth codec are you using? If you would prefer, you could try to downgrade the firmware to v0.32 and check again: http://fiio-firmware.fiio.net/Q5s/Q5s_0.32.zip

Best regards

This version 0.32 has bug which we discussed some time ago. I dont understand why you recommend it. I would try v 0.37. See some pages ago for it, maybe around 2 month ago.

Dear friend,

Thanks for your kind feedback. Sorry if the Q5s fails to meet your need.

The Q5s uses two AK4493EQ chips that consume a lot of power so it may get warmer in opearation.

The battery life is affected by the volume or some other factors as well. You could try to check again by fully charged again.

Best regards

>9.5 h is just not true. Maybe when it is continually charged from the phone.
Fiio, can you tell us conditions when it will play for 9.5 hours?
Normally I have around 6 hours max both USB and BT. And not only me. Is my device bad? Should I return it back to you for replacement? Or this is normal and bad is your marketing material?

 

[Ab10]

Anybody tried and measured up if the 'RGB Indicators' turned off - If there is any increment in Battery Life?

Also when using 'RGB Indicator' off in Bluetooth Mode, there is no way to know the unit is on or off by just simply looking at that.

 

[noaid]

Maybe increment 1-2 %, consumption of leds is nothing comparing the rest.

 

[tolis626]

Anybody tried and measured up if the 'RGB Indicators' turned off - If there is any increment in Battery Life?

Also when using 'RGB Indicator' off in Bluetooth Mode, there is no way to know the unit is on or off by just simply looking at that.

Well, when going mobile with the Q5s I turn the lights off, just in case it does improve battery life. Does it? No idea, I haven't measured it. But it may, and that's enough for me. 1-2% better would be worth it in my use case.

 

[KopaneDePooj]

@FiiO

"FiiO Music" updated yesterday on my phone and the "Bluetooth Device Control" screen looks cleaner, I see the captions were changed from Open/Closed to ON/OFF which is now correct, and "Until device restarts" now makes sense.
Thank you for these!

What I would still like, is that this settings screens for BT Device be packed into a separate app just for BT settings. Why force the user to use a full music app if he just needs the settings? I purchased a DAC not a DAP. I can choose my music player. Please take those setting in a separate app. Can your software dev team please consider this? As an alternative.
Or at least allow us to hide/reorder some settings in the FiiO Music settings list. I always have to open the app / tap settings / scroll to the the bottom / tap "BT Device" just to turn off charging...
Thank you!

 

[FiiO]

@FiiO

"FiiO Music" updated yesterday on my phone and the "Bluetooth Device Control" screen looks cleaner, I see the captions were changed from Open/Closed to ON/OFF which is now correct, and "Until device restarts" now makes sense.
Thank you for these!

What I would still like, is that this settings screens for BT Device be packed into a separate app just for BT settings. Why force the user to use a full music app if he just needs the settings? I purchased a DAC not a DAP. I can choose my music player. Please take those setting in a separate app. Can your software dev team please consider this? As an alternative.
Or at least allow us to hide/reorder some settings in the FiiO Music settings list. I always have to open the app / tap settings / scroll to the the bottom / tap "BT Device" just to turn off charging...
Thank you!

Dear friend,

You could try this FiiO Control app instead if you are using Android mobile phone: http://fiio-file.fiio.net/Apps/FiiO Control1.0.apk

Best regards

 

[KopaneDePooj]

Dear friend,

You could try this FiiO Control app instead if you are using Android mobile phone: http://fiio-file.fiio.net/Apps/FiiO Control1.0.apk

Best regards

Wow @FiiO that is great! Just what I wanted! So I imagine you had this cooking Awesome app!
Just the captions are the old ones: "Open/Closed" needs to be changed to "ON/OFF" and "Until device restarts".

I suppose this new "FiiO Control" app will be available in Google Play as well and updated on a regular basis.

Thank you!

 

[Ab10]

Dear friend,

You could try this FiiO Control app instead if you are using Android mobile phone: http://fiio-file.fiio.net/Apps/FiiO Control1.0.apk

Best regards

Why we never know about this exists?

 

[JAC151]

Dear friend,

Q5s and mobile phone are connected by audio + control dual mode. If the control interface is unstable, please try to clear Q5s from Bluetooth pairing (Bluetooth state, while pressing the previous one + the next one), or reset Q5s (long press reset more than 5s) and then re-pair with the device.

Best regards

Go the the phone and forget FiiO Q5 in settings / bluetooth, disconnect all the cables from the amp and open it, press the play button for 5 seconds then reconnect again the bluetooth from the phone’s settings. After that open the FiiO music app, go to bt control and confirm the pairing in the app. Everything should work fine after that.

Unfortunately, this doesn't help. I removed the Q5S, restarted my iPod, and reconnected it. While the Q5S is actively paired to the iPod (I can see the headphone icon in the status bar and play music wirelessly) the FiiO Music app shows it as "Disconnected" on the FiiO BT Control screen. When I tap on the "disconnected" Q5S icon in the FiiO app, it opens the control screen and then immediately closes it.

Again, I'm on iOS 13.2.2 and I've updated the FiiO app. Q5S Firmware v0.39