[dimkor]

Yes, this one happens with the regular tool all the time. For the new updater tool you sent earlier, this same error will only come out only sometimes.


I see. Then, in my experience, it has never turned purple at all in my previous attempts with the original updater and the new updater, it's always blue.

Hello.
i have same problem with my q11.
How do you update your Q11?

 

[FiiO]

Hello.
i have same problem with my q11.
How do you update your Q11?

Dear friend,

Can the Q11 work fine still? But only the firmware could not be updated?

Best regards

 

[dimkor]

Dear friend,

Can the Q11 work fine still? But only the firmware could not be updated?

Best regard

Hello.
Yes, Q11 works fine.
I have problem with update frimware.
Same error with two updater tools

 

[FiiO]

Hello.
Yes, Q11 works fine.
I have problem with update frimware.
Same error with two updater tools

Dear friend,

If you are convenient, please take a video of the update progress and send it to support@fiio.com. We will forward it to the engineer for check.

Best regards

 

[RainyDog]

Can anyone confirm the length of the included USB-A to USB-C cable please? Thanks.

 

[FiiO]

Can anyone confirm the length of the included USB-A to USB-C cable please? Thanks.

Dear friend,

About 1m.

Best regards

 

[FiiO Kang]

Good friend of Q11