Fiio E17 won't charge/turn on
May 4, 2013 at 3:37 PM Thread Starter Post #1 of 16
Fhurricane

Fhurricane

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Hi. I am having trouble with my E17. It will not turn on.
 
I'm not sure if its charging or not. When i connect it to a pc or wall outlet, there is a very, very faint orange light to the right of the power button. However, when I press the power button, nothing happens. It doesn't matter if I press the power button while its connected or not, nothing happens. This is very annoying because it was working fine less than 3 hours ago.
 
I was wondering if anyone had a similar issues that was fixed, or if not, how they got it resolved from Fiio. I am outside of the 30 day return period, but I am still in the 1 yr warranty period. Id rather not send this back to China due to shipping costs.
 
I noticed there was another thread on head fi, but that person's e17 turned on when it was connected. Mine does not turn on AT ALL, so the problem is different.
http://www.head-fi.org/t/638584/e17-wont-turn-on
 
Thanks a lot.
 
May 11, 2013 at 3:20 PM Post #5 of 16
If you haven't already try resetting the device. To do this find a small paper clip and insert one end into the "Reset" port located in-between the 3.5mm Headphone port and SPDIF In port. My device suddenly decided to not turn on or charge, and after hitting the Reset, it works perfectly.
 
May 11, 2013 at 5:29 PM Post #6 of 16
I recently had the same exact issue. Both my PC and Mac recognized the e17 when i plugged it in to the usb port. I tried resetting the device and I also tried charging overnight. I gave up after a few days trying to troubleshoot it. I didn't want to pay the horrendous shipping fees for warranty support. Thankfully Amazon was nice enough to extend my return policy (4 months past the return period).
 
Nov 7, 2013 at 2:15 PM Post #7 of 16
dxbecks said:
  If you haven't already try resetting the device. To do this find a small paper clip and insert one end into the "Reset" port located in-between the 3.5mm Headphone port and SPDIF In port. My device suddenly decided to not turn on or charge, and after hitting the Reset, it works perfectly.
Click to expand...

 
Hey I just wanted to say that my E17 was also "dead" like the OP's, but I tried resetting (mechanical pencil lead works too!) and it worked. Thanks for the helpful tip man. I lost my Fiio E17 was already dead less than 8 months after I got it haha.
 
Jan 13, 2014 at 6:17 PM Post #8 of 16
dxbecks said:
  If you haven't already try resetting the device. To do this find a small paper clip and insert one end into the "Reset" port located in-between the 3.5mm Headphone port and SPDIF In port. My device suddenly decided to not turn on or charge, and after hitting the Reset, it works perfectly.
Click to expand...

Oh thank you, thank you, thank you.  Just happened to me.  I freaked when it wouldn't turn on and forgot all about the reset switch.  I reset, and it works completely fine now, charge, turn on, function as DAC and amp, etc..  I just got and hooked up a little L7 line-out dock today and I'd put the computer to sleep connected to that, or maybe since the dock doesn't really snap tight in the dock port I knocked it loose moving stuff around on my desk.  Anyway I guess it got confused and wouldn't start.  I have an E12 analog amp too and I sort of forgot that the E17, as compared to the, E12 has stuff in it that may require a "reboot" now and then. 
 
Feb 26, 2014 at 5:03 PM Post #9 of 16
I also had an E17 that wouldn't turn on, and the reset button fixed it. Thanks for the tip!
 
Nov 7, 2014 at 12:33 PM Post #11 of 16
Hello!
My Fiio E17 does not charge completely.
I mean it shows only 2 bars even after charging overnight.
I have tried resetting the device, but it still shows 2 bars.
Please help!!
 
Sep 24, 2015 at 5:36 AM Post #12 of 16
lithiumnk said:
  Hello!
My Fiio E17 does not charge completely.
I mean it shows only 2 bars even after charging overnight.
I have tried resetting the device, but it still shows 2 bars.
Please help!!
Click to expand...

 
Hi, Lithiumnk. Not sure whethr the problem of your E17 is solved or not. If your E17 still can't work normally, pls send the unit to us for checking and repairing and we provide one-year warranty. You can contact us by sending email to support@fiio.net. :)
 
Feb 23, 2017 at 10:02 PM Post #14 of 16
I have the same problem . I tried the reset button but it doesn't work. The orange light comes on when I try to charge it and it goes dead when I plug it out after trying to charge it for hours. It won't turn on.

Is there anything else I can try?
 
Nov 22, 2017 at 5:51 AM Post #15 of 16
HeadJammie said:
I have the same problem . I tried the reset button but it doesn't work. The orange light comes on when I try to charge it and it goes dead when I plug it out after trying to charge it for hours. It won't turn on.

Is there anything else I can try?
Click to expand...
I haven't used mine for some months. Last night I tried to turn it on, but the display looks like it's dead. Everything appears to be working, but I can't see anything anymore.
Tried the reset button, to no avail.
I've had this issue before, dead display, and the reset trick worked indeed. Not this time though.
If Shadow is still among us, it'd be nice to hear from Fiio.
 
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