Dear friend,HI! Just got a new BTR 15, maybe a bad unit. Connected via BT LDAC to my Samsung Galaxy S23 Ultra I hear a lot of crackling and sometimes the right channel starts making a hissing noise and the music on the left channel decreases the volume and you need to turn off the unit to fix the problem temporarily, until next problem .I think I'll return it. Has anyone had similar issues? @FiiO
Sorry, we have not received similar feedback from other users yet. You can change other Bluetooth codes or change your phone and try again to see if the problem persists. You can also apply to the seller for quick processing, thank you!
Best regards
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