Hi everyone, I'm new to the forum. First of all, I apologize for my English—my native language is Spanish, but I'm using an AI to help me better express what I want to say.
I see there are some Fiio staff here, and many others sharing their experiences with firmware updates. I've been using my Snowsky for over a month now and have tested different updates. I noticed most users here tend to play music by album, but in my case, I usually go to "All Songs" and hit shuffle.
During this past month, I've had many issues with the shuffle mode in the "All Songs" section. For context, I’m using a 128GB SanDisk SD card, currently formatted to exFAT, with about 2700 songs. I was on firmware 1.5.0, but shuffle in "All Songs" doesn't work properly. For example:
I play a song, and the next track is random, but starting from the second song after that, it begins playing what seems like a default playlist (meaning it's not truly shuffling, but following a specific order). If I skip through five songs and then pick another song in "All Songs," it again starts playing “random” songs—but they come in the same order as before. This makes it feel like there’s a fixed playlist after every song change, rather than real shuffle.
You can test it: play a song in "All Songs" with shuffle enabled, skip forward seven times, and note which songs play. Then pick a different song, skip forward twice, and you’ll probably hear the same songs again. This also happens after turning the device off and on. Because of this issue, I had to downgrade back to firmware 1.4.6.
By the way, I did some testing and found that when there are fewer than 100 songs in the SD card, shuffle works perfectly. But when there are 800 or 2000+ songs, shuffle seems to be broken.
Another big issue—which I believe also only happens in “All Songs”—is that randomly, when I power on the device, it starts a “MediaLib Update” automatically. This process takes around 6 minutes, and during that time I can’t use the device. It happens at random when turning the player on. I wonder if in a future update there could be an option to disable the automatic MediaLib update until this issue is fixed. (This happens on both 1.4.6 and more frequently on 1.5.0.)
By the way, I’m not the only one experiencing these problems—I've seen quite a few similar posts on Reddit. My library is on an exFAT SD card, with songs stored in artist-named folders (no album folders), and I have about 2700 files in FLAC and MP3 formats.
It would be great if you could try this on your own devices using “All Songs” and see if you get the same results. Thanks for your attention!