[richardkaufmann]

I bought a pair of livewires in 2007 (amongst the first I think), and have used them VERY heavily since then.  I'm on the road for work a lot, and use them on plane trips.  They've been perfect up until last week, when I noticed that an armature broke loose inside on one side (you can hear it move when the cans shake).  I called them (the Minnesota them, i.e. livewiresforyou.com) to figure out how to buy a new pair.  15 seconds later I was talking with someone who set up my repair.  (And, yes, they can be repaired for a modest sum!)   I can't figure out a reason why I would upgrade my dual-driver set (I'm 55, and suspect my upper register has degraded from my 22KHz youth!).  And even when my 4+ year old phones needed "replacement," the company is able to repair them.  Sheesh!
 
So I'm sorry to hear about folks' experiences with the fidelity folks.  I am writing this to assure potential customers that the livewiresforyou folks and products are both absolutely top notch!

 

[steve4765630]

I was wondering any of you have gotten your in ears? Mine have been great. I hope they have figured out their supply issues, etc.