bassfreak93
100+ Head-Fier
Can't waitI'll definitely give comparison with mastero mini
![Headphone Smile :) :)](https://cdn.head-fi.org/e/headfi/smily_headphones1.gif)
Can't waitI'll definitely give comparison with mastero mini
|
I had a similar experience with them, and a lot of audio companies need do business based on reality and circumstance, not on literally what’s written on a piece of paper for their guidelines in the fine print be more open to a customer reaching out. Thanks for sharing thisI just wanted to share my negative experience with their team. I ordered and paid for MSE on their official website today. There was no indication that they were out of stock. Then I contacted them, explaining that I needed the MSE within two weeks because I was leaving my current country on September 16th. They responded saying they didn't have it and that the production of MSE could only be finalized after one month. I requested a refund, while I can't wait so long, but they told me that they would deduct a 5% transaction fee (approximately 100 Euros) and that the refund would take at least 10 days. I believe it's unfair to be charged for their mistake of not informing us beforehand that they were out of stock. It's very unprofessional.
I just wanted to share my negative experience with their team. I ordered and paid for MSE on their official website today. There was no indication that they were out of stock. Then I contacted them, explaining that I needed the MSE within two weeks because I was leaving my current country on September 16th. They responded saying they didn't have it and that the production of MSE could only be finalized after one month. I requested a refund, while I can't wait so long, but they told me that they would deduct a 5% transaction fee (approximately 100 Euros) and that the refund would take at least 10 days. I believe it's unfair to be charged for their mistake of not informing us beforehand that they were out of stock. It's very unprofessional.
I've just received a message from Ben stating that they will issue a refund without any fee deduction. It's great to see that they have resolved this issue. Hopefully, in the future they will provide clearer information on their website regarding stock availability.I agree it is very unfair... hope you can find an arrangement with the Fatfreq community manager here.
A few things:I've just received MSEs, and I must say, I am fairly... unimpressed. They sound uncomfortable, especially when compared to my Monarch MKII. The bass is boomy and headache-inducing, far from the visceral subwoofer experience they were advertised to deliver. The soundstage feels closed, the mids are thin, and the highs are piercing. While Monarch MKII lack bass, their outstanding mids and smooth highs make up for it.
I'd like to add that this is my experience listening through the Qudelix 5K DAC, which is not as powerful as high-res DAPs. MSEs seem to be power-hungry. Is it possible they could perform much better with a proper DAP? If yes, which one would you recommend to pair with Maestros?
Deep fit and tip roll didn't help. I'll give it time for a "mental" burn-in, because these are pre-owned. Unfortunately, I'm not so familiar with DAPs. What would you recommend as a versatile mobile DAP under 1000$ with good resolution and dynamics?A few things:
1. Your source isn't powerful enough. MSE will sound shrill and boomy without enough power. Upgrade to an external amp or a more powerful DAP. It's seriously power hungry, and dongles just won't cut it.
2. Deep fit. Make sure you fit your MSE as deep as humanly possible. It's an IEM initially conceived as a custom, so you need a deep fit on the treble will pierce you.
3. Burn in. Give it 100 hours.
4. Tip roll. MSE is very sensitive to tip changes. And remember...deep fit.
I love my HiBy R6 Pro II. Highly recommend.Deep fit and tip roll didn't help. I'll give it time for a "mental" burn-in, because these are pre-owned. Unfortunately, I'm not so familiar with DAPs. What would you recommend as a versatile mobile DAP under 1000$ with good resolution and dynamics?