Chris T
Head-Fier
- Joined
- Jun 22, 2001
- Posts
- 61
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- 10
I was in correspondence with Russ from Etymotic a few months ago about returning (yet again) my ER-4s, this time because of the cable insulation cracking. They had agreed to replace the cable free of charge, but I was unclear about the return carriage, so I wrote again. I have since sent two further emails which have been ignored! Has anyone else been ignored by Etymotic or should I take this personally?
The phones sound great.... but if I send them back to Etymotic it will be the second time at £50 a go (with insurance). They do not appear to be as durable as I had been led to believe and I am disappointed to say the least. Had I known that these phones would cost me an extra £100 over 18 months I would never have purchased them.
The phones sound great.... but if I send them back to Etymotic it will be the second time at £50 a go (with insurance). They do not appear to be as durable as I had been led to believe and I am disappointed to say the least. Had I known that these phones would cost me an extra £100 over 18 months I would never have purchased them.