silverstare11
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Anyone get a shipping confirmation email yet?
Echobox Audio Explorer impressions and discussion thread
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ElMariachi
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I was one of the original 45. I got the confirmation email a few days after the explorer. Just a heads up, keep an eye out for the package.
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No confirmation e-mail here yet.
I don't consider it a bad sign though.
I'm assuming that the first contact I will get will be from customs and excise to demand their pound of flesh.
Can't wait to hear (and see!) this thing.
I don't consider it a bad sign though.
I'm assuming that the first contact I will get will be from customs and excise to demand their pound of flesh.
Can't wait to hear (and see!) this thing.
dlayman
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What country are you in? I'm in the US and I've never had any customs charge or delay on any item, most of which have been more expensive than this, that I've bought from China, Japan, or Singapore and shipped through DHL Express, although I understand it can happen. Typical transit time in my multiple experiences with this shipping mode has been about 3 days to my door. Things may have changed though, because I always got a DHL tracking number almost immediately and that doesn't seem to be happening.
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I'm in the UK, so I'll be hugely surprised if I don't have to pay customs.
Fingers crossed though!
3 days is a lot faster than any China shipments that I have had.
It may be that Chinese post delays the issuing of tracking numbers, which would jibe with reports of folk receiving packages, then getting the tracking number after.
Fingers crossed though!
3 days is a lot faster than any China shipments that I have had.
It may be that Chinese post delays the issuing of tracking numbers, which would jibe with reports of folk receiving packages, then getting the tracking number after.
silverstare11
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Which song(s) are you guys planning to load/listen to on the Explorer first? I'm going with "Trains" and "The Sound of Muzak" from Porcupine Tree, and some Pink Floyd, of course.
dlayman
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I think my most recent orders have been from Penon and Lend me Ur Ears, both were about three days. Penon is Honk Kong and LMUE is Singapore. Now that I think back on it, I'm not sure I have ordered from China, although many other Asian countries. China may be different and take longer.
Surprise: I just received my Explorer and Dock in the same package, AND I was one of the first 45! So we weren't pushed to the back of the queue. Just got home and haven't opened the individual packaging up yet, was highly surprised since they turned up without any warning. Thanks Echobox 
May take a quick snapshot later, plus do a quick test run to see if the issues that I minded most were solved. Patience, guys!
May take a quick snapshot later, plus do a quick test run to see if the issues that I minded most were solved. Patience, guys!
silverstare11
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I assume you previously contacted them directly to request a replacement unit? Also, if you don't mind my asking: where are you located?Surprise: I just received my Explorer and Dock in the same package, AND I was one of the first 45! So we weren't pushed to the back of the queue. Just got home and haven't opened the individual packaging up yet, was highly surprised since they turned up without any warning. Thanks Echobox
May take a quick snapshot later, plus do a quick test run to see if the issues that I minded most were solved. Patience, guys!
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I'm located in Singapore and the shipping address is from Hong Kong, that is probably why it reached so quick, shipped by DHL. I did contact them directly to ask but it was very recent, on the 18th of June. Hope this helps
silverstare11
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Per EB, at least 20 tracking numbers are missing from the list that they received from DHL. Mine is missing. @-Kenny- is in the same boat.
My hopes were finally up for the first time in a long time. Welcome back, disappointment.
My hopes were finally up for the first time in a long time. Welcome back, disappointment.
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dlayman
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Hopefully, its just a case that DHL mistakenly didn't include these numbers in what they sent to EB and these units are actually in transit. EB should be able to give you a definitive answer if your unit was made and made it to shipping. It would be terrible if two dozen units went "missing". Bad for everybody involved. Is EB investigating?
silverstare11
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They said they'll update me as soon as they learn more from the factory. So we should have news by tomorrow (6/29) morning.
I got my tracking number this morning. Delivery scheduled here in New York for Thursday.
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