Not necessarily.
If PC gaming is representative of a parallel,..
the squeaky wheel gets the oil, sure.
;but I would argue the internet is NOT representative of'the real world'.
Like all situations- happy users are simply 'off enjoying their equipment'.
(I have had many games downgraded because 'the noise' gets their wish and my enjoyable Ultra settings are downgraded... (because others want more framerate...))
It is sometimes just a case that reading a non representative sample looks at odds with the reality.
Vinshine had quoted over 500 had asked for the upgrade (?) and we wouldnt have 50 people complaining here....
Not arguing/ or disagreeing with the theme as it is being discussed. (this is an exceptional case of customer service channels RISING to the challenge
and hitting it OUT OF THE PARK)
Moments like this make me see how wonderful being apart of this community truly is.
Being a long time salivator for Denefrips product lines, service and relations like this is a better 'advertising strategy' than a glossy ad in some magazine or paid for reviews etc..
Whilst I see comparisons from audio stores where team members do not even have playlists that show up differences between DACs, let alone differing DAC architectures; most consumers and, by extension, 'some head-fiers' would hardly know what traits to search for..
Pleasing sound is not always more honest, and many setting off on an audio recreation 'understanding' journey, haven't so much as sorted their recordings (yet) between 'great' and 'mainstream(for the radio)'...
For decades now I have simply left some discs in the 'theatre setup' as those same discs are a 'hard listen' in the 'den two-channel rig'.
Finding out this stuff is a large part of the journey.
We can all tout the 'greatest recordings', but they do not always sort the wheat from the chaff..
often for me it can be some ancient blues recording, or more eclectically, projects like "One Giant Leap" (enjoyable because of the coalaborations and having 'something for everyone', and artists we may recognise even if the music is something 'we may not')
1GiantLeap, second project "What About Me" is a personal favourite I buy every time I see it (thrift/'opportunity' stores etc)
as my counterpoint- Chris Isaac albums sometimes make DAC selection near impossible to discern (even in fast A/B switching) for me.
quite often any given passage on any given album can prove epic for testing, but 'which rendition is better' is of course subjective.
Sometimes a DAC making a playback 'nicer', to me, is 'not ideal'.
I avoid kit that homogenises the sound, and review words akin to 'makes everything sound great' (guilty myself of enthusiastically writing no doubt) often get my spidey sense tingling.
I want bad recordings to sound bad if only for academic reasons.
Chord DACs don't do that for me... (everything is 'great'). I no longer have a Chord DAC because I am happy to seperate my recordings between systems.
Not attacking anyone with these notions- I personally am all for choice, and firmware rolling for different sound profile is something I buy into.
Exceptional work team Denefrips/Vinshine doing the 'due dilligence'.
Top tier teamwork and customer service, 'well done'