I sent them an email request with a picture of the chip in my Ares II along with the purchase date which was June of 2020. For the life of me I could not find a serial number. On the PCB it says Ares II V05 which I guess means the board is version 5. I looked everywhere and cannot find the serial number. Perhaps it was on the box that I can't find? Anyone know where the serial number appears on the Ares II?
Bought mine in December 2019 direct from Vinshine. Alvin handled the sale himself. Mine doesn't have a serial number either. Early units didn't come with serial numbers on bottom as newer units do. I recall there being a post about this somewhere.
is that what goldensound showed in his video review?
Good. Resolution was definitely missing from Ares, but the musicality it has is just incredible.
The serial number on my Ares II is located on a sticker on the underside of the case.
When did you purchase it? it seems as of June 2020 there is no sticker.
Warranty card maybe?
I wasnt asking you. I was asking Alvin who is the Denafrips global leader. Anyone who has seen the measurements of the Denafrips in "NOS" mode that is clearly oversampling will understand the question.
It would be in the box I have not located. That was a most unusual box as I recall. Probably not even practical to keep after disassembly. As the earlier poster commented only very recent Ares II have serial numbers on the bottom. Seems my June 2020 purchase may have missed the start of that process. Anyway, I sent them a picture of the fpga chip which is really the only issue. The chip is marked Altera Cyclone IV. That is probably all they need too know to provide the correct software, I am guessing they used different suppliers for fpga chips over time. If they need more specific information from that chip, I'm afraid my phone camera and my hands are not able to focus on the small print on the chip. Probably have a macro photo setting on a Samsung Galaxy 8 but I don't know it.
