[Ticklywizard]

Hi new on this forum.  I bought the X7 last week based on the quality of @earfonia's review.  Been a soundblaster user since the beginning with the soundblaster 2.0 some 22 years ago and pretty much used every generation since then.  Love the soundcard / headphone amp / AV receiver  / BT speaker concept of this sandblaster BUT...
 
is anyone else still experiencing unacceptably slow performance with the iOS remote control app?  I notice complaints from last year in this thread.. and mention of a couple of updated versions being released... but my app is taking anywhere from 15-60s to read the status of the X7 or change volume / sources etc.  In other words, it's unusable.  And since this device is so dependant on the control panel as @earphonia originally said - BUT the X7 only spends some of it's time connected to the PC source, then it's ability to act as an AV receiver is severely compromised in the practicality stakes.
 
Has the issue being resolved?  Is my unit defective and I should be looking for RMA from Creative?

 

[Yethal]

Update the X7 firmware and the app. Should help, uf only a little.

 

[kellte2]

Even after updating firmware, it's still terribly slow to configure by Bluetooth. It's the only hiccup that I experience, so I have learned to live with the lag, or just connect via long lightning cable to make tweaks.

 

[Ezeru]

App control thru bluetooth is slower compared to using usb host. Hopefully they will improve this

 

[Ticklywizard]

Thanks for the responses.
 
I did update the firmware and the app is obviously the latest one downloaded form the app store.  It's looking like you guys have learnt to live without the app.
 
I use the X7 in the living room, and a long lightning cable / USB extension is not for me.  I have logged a call with Creative, let's see what they say.
 
Hope DigitalRonyn can comment here on what the status of the iOS remote control is.  As far as I'm concerned, X7 is not operating as advertised and should be eligible for warranty replacement / refund.

 

[VeerK]

Is the X7 supposed to pop and crack every time I play audio for the first time on my PC after reboot/shutdown?

 

[Fegefeuer]

Do you have Power Management/Energy Saving on for the corresponding USB Root Hub?
 
Deactivate it.

 

[VeerK]

  Do you have Power Management/Energy Saving on for the corresponding USB Root Hub?
 
Deactivate it.

 
Nope, not active. Every time I turn on the PC the next day, I hear this loud crack and pop a minute after I turn on the computer.

 

[Evshrug]

Thanks for the responses.

I did update the firmware and the app is obviously the latest one downloaded form the app store.  It's looking like you guys have learnt to live without the app.

I use the X7 in the living room, and a long lightning cable / USB extension is not for me.  I have logged a call with Creative, let's see what they say.

Hope DigitalRonyn can comment here on what the status of the iOS remote control is.  As far as I'm concerned, X7 is not operating as advertised and should be eligible for warranty replacement / refund.

I don't constantly fiddle with the volume, so yeah I've learned to live with waiting 2 seconds when I first start a game or movie, and leave it set for the next few hours. I also don't watch TV (with loud commercials), so I don't have to deal with sudden volume changes, but if I did I would use the smart volume feature. Totally a non-issue for me.

 

[Yethal]

   
Nope, not active. Every time I turn on the PC the next day, I hear this loud crack and pop a minute after I turn on the computer.

Try the Jitterbug, might help. I'm considering buying one for myself for the exact same reason.

 

[Andi-C]

Mine cracks & pops when turning on & off, nothing major that I felt it was going to ruining my EM-U's or HP. All my sound cards did tbh.

 

[Yethal]

Mine cracks & pops when turning on & off, nothing major that I felt it was going to ruining my EM-U's or HP. All my sound cards did tbh.

You might be experiencing dirty power issues. Try a different USB controller (controller, not port), or a power cleaning solution such as Jitterbug or Schiit Wyrd.

 

[VeerK]

I can live with it cracking and popping if it happens to everyone's unit when starting up the PC. I had a buddy's X7 for a day or two and I don't remember it doing the same thing but it was a long time ago and I wanted to make sure I didn't get a defective unit.

I might try the wyrd, but I'm not to keen on being the Guinea pig lol

 

[Andi-C]

Just thought it was the nature of sound cards ? Like I say I'd hear the same with PCI-E cards on power up.

 

[VeerK]

FWIW, I just plugged the X7 into a USB 3.0 port and all crackling and popping vanished