iGrenade
New Head-Fier
- Joined
- Jun 5, 2015
- Posts
- 35
- Likes
- 24
Hey @Mad Lust Envy,
sorry for your experience with the Sound Blaster X7. That is definitely not the intended behavior of the X7 and like what @earfonia mentioned, it might just be a faulty unit. Could you PM me with your order details and I will arrange for a replacement as soon as we can.
Thanks,
Lucas
I already got a replacement unit and the crackles/pops remain. There's no doubt it has something to do with how Windows handles USB audio and the X7's drivers. I've emailed your support department and after multiple replies, the issue remains unsolved. I've managed to isolate the issue to Windows only. I get no pops when using the Bluetooth streaming function or when I'm on my connected PS3 (optical in). Given how apparent this issue is among X7 owners (according to this thread and a google search), it's very likely to be a software-related issue, not hardware. Returning the unit for a replacement would just be a waste of time.
I get no such problem with the O2/ODAC, another USB audio device.