glenmorangie
100+ Head-Fier
- Joined
- Aug 28, 2005
- Posts
- 161
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- 1
so last weekend i bought some superfi 5 pros from guitarcenter..and when i got them home i notice a small crack in one. they started getting worse..3 in the first one and a small one developing in the other within a week.
i assumed guitar center would override their "no returns on earphones because of health reasons" because they cant resell them in that condition therefore there is no health concern. wrong! they were rude and stubborn about it. trying to stick me with a product that was broken when they sold it to me
the first guy tried to put the refund through..took my credit card and after i signed for the refund his computer flagged it and said it couldnt be refunded.
after i argued with his manager over it manager finally agreed to exchange them but no refund. ok....he went away...first guy again to do the transaction. he said he needs to get my credit card again to pay for the exchange as the refund did go on the credit card. after lmao for a few seconds i demanded he show me a receipt for the refund and after being satisfied.....see ya later suckers. salesman threw a fit like i was stealing or something ha what a bunch of jerks thinking i would actually give them the money again for a faulty product. never shopping there again! i would recommend to people to hold off on the superfi's or at least check into it until they get the problem solved. there is another thread here about this.
i assumed guitar center would override their "no returns on earphones because of health reasons" because they cant resell them in that condition therefore there is no health concern. wrong! they were rude and stubborn about it. trying to stick me with a product that was broken when they sold it to me
the first guy tried to put the refund through..took my credit card and after i signed for the refund his computer flagged it and said it couldnt be refunded.
after i argued with his manager over it manager finally agreed to exchange them but no refund. ok....he went away...first guy again to do the transaction. he said he needs to get my credit card again to pay for the exchange as the refund did go on the credit card. after lmao for a few seconds i demanded he show me a receipt for the refund and after being satisfied.....see ya later suckers. salesman threw a fit like i was stealing or something ha what a bunch of jerks thinking i would actually give them the money again for a faulty product. never shopping there again! i would recommend to people to hold off on the superfi's or at least check into it until they get the problem solved. there is another thread here about this.