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Chord Electronics - Hugo 2 - The Official Thread
- Thread starter ChordElectronics
- Start date
Hey guys! Suddenly found cracks in the plastic window on the bottom of my Hugo2. Also, the plastic itself feels a little bulging, as if something is pushing it from the inside. Also there was a very micro-crack on the top side of the window as well. The unit has almost always been operated as pedantically as possible at home, was purchased in January 2021. Can you tell me if this is a case that the 3 year warranty covers? Is it possible to fix this by sending the unit to Chord? What could be causing this?
miketlse
Headphoneus Supremus
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These two pieces of window plastic do occasionally crack (Mine cracked, but I have not bothered to replace them).Hey guys! Suddenly found cracks in the plastic window on the bottom of my Hugo2. Also, the plastic itself feels a little bulging, as if something is pushing it from the inside. Also there was a very micro-crack on the top side of the window as well. The unit has almost always been operated as pedantically as possible at home, was purchased in January 2021. Can you tell me if this is a case that the 3 year warranty covers? Is it possible to fix this by sending the unit to Chord? What could be causing this?
This is covered by the Warranty, and there are several posts where Chord have advised that if the owner is comfortable with DIY, they will ship the replacement windows to the owner, who just needs to use a torx screwdriver to unscrew the case, remove the windows and replace, and then fasten the case back together.
My advise is to email support@chordelectronics.co.uk and see what they propose.
I do have a concern about why the windows are flexing/swelling so much, and maybe you also have a swollen battery or similar.
Hope this helps.
MarkParity
1000+ Head-Fier
That's what I did and was sent replacement windows. The batteries can't swell as such they are 18650 cells * 2, I have also replaced those but those were purchased and installed prior to the window replacement.These two pieces of window plastic do occasionally crack (Mine cracked, but I have not bothered to replace them).
This is covered by the Warranty, and there are several posts where Chord have advised that if the owner is comfortable with DIY, they will ship the replacement windows to the owner, who just needs to use a torx screwdriver to unscrew the case, remove the windows and replace, and then fasten the case back together.
My advise is to email support@chordelectronics.co.uk and see what they propose.
I do have a concern about why the windows are flexing/swelling so much, and maybe you also have a swollen battery or similar.
Hope this helps.
That’s not true at all,I upgraded my cable from DDhifi TC03 type C to type C cable to Meenova lightning to type C pure silver cable and observed noticeable improvement in audio quality using my Hugo 2.If they work, there would be no audio performance change.
If one occasionally works, that's another matter.
Changing digital cables and converters have no audible change.
Save your money.
xoxiax
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Hi friends, i've been searching for info about the possibility of using Hugo2 for djing (i mean, to separate master and monitor's signal) but i don't find any answer about it (which is eloquent by itself). I suppose that it's not possible to separate rca's signal (master) from headphone's signal (monitor), but i wanted to ask just in case i'm missing something...
So, is it possible to separate master and monitor?... has anyone tried it?
Thanks in advance for your answers.
So, is it possible to separate master and monitor?... has anyone tried it?
Thanks in advance for your answers.
miketlse
Headphoneus Supremus
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I presume that you mean feed the one headphone out to the DJ headphones, and one headphone out to a power amp to feed the room loudspeakers. In principle that would be little different to owners who use one headphone out for their headphones and the other headphone out to feed an active subwoofer. The trouble is that I cannot convince myself about the question 'why'. If the local environment is so noisy that the DJ can still hear the room loudspeakers plus music via bone conduction through the skull, plus the headphones, then surely it would be cheaper to buy some $100 chifi rather than use a hugo2.
xoxiax
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Thank you for your answer!!I presume that you mean feed the one headphone out to the DJ headphones, and one headphone out to a power amp to feed the room loudspeakers. In principle that would be little different to owners who use one headphone out for their headphones and the other headphone out to feed an active subwoofer. The trouble is that I cannot convince myself about the question 'why'. If the local environment is so noisy that the DJ can still hear the room loudspeakers plus music via bone conduction through the skull, plus the headphones, then surely it would be cheaper to buy some $100 chifi rather than use a hugo2.
I mean one output to feed the speakers and one for the headphones. Two signals coming from any dj software as Traktor that the Dac could process separately. I imagine that the Rca output would be the most logical one to feed speakers, but if it could work with any other configurations it would be ok for me.
The thing is if the dac can do this multichannel mode.
And i understand your point about cheaper options (anyway, don't forget that the sense of using Hugo as a soundcard would be feeding with it's extra clear signal the room's sound, not only the headphones) but i'm not searching for dj hardware, i just want an excellent source for my Lcdi4 and my Empyrean. But if it had that extra possibility of also djing with it, the package would be absolutely complete for me as i could use it as my only device for desktop and travel use (including, ocasionally djing).
miketlse
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All of Robs dacs are stereo, no multichannel as in surround sound or 5.1 or similar. In theory you could diy something by having a multichannel source feeding say 3 mojos or Hugo 2s in parallel, but you would need to keep all 3 in sync which could be difficult without an external clock.Thank you for your answer!!
I mean one output to feed the speakers and one for the headphones. Two signals coming from any dj software as Traktor that the Dac could process separately. I imagine that the Rca output would be the most logical one to feed speakers, but if it could work with any other configurations it would be ok for me.
The thing is if the dac can do this multichannel mode.
And i understand your point about cheaper options (anyway, don't forget that the sense of using Hugo as a soundcard would be feeding with it's extra clear signal the room's sound, not only the headphones) but i'm not searching for dj hardware, i just want an excellent source for my Lcdi4 and my Empyrean. But if it had that extra possibility of also djing with it, the package would be absolutely complete for me as i could use it as my only device for desktop and travel use (including, ocasionally djing).
xoxiax
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No, no, that's crazy. If i decide to buy the Hugo i'll keep my Apogee Duet (which i wanted to sell just to avoid accumulation of gadgets) for djing and problem resolved.
Thank you anyway.
Thank you anyway.
gshyoung
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Hi all,
I'm considering adding a tube amp to my current setup, specifically the WA22.
I have read through this thread in detail, and have seen some users pairing their H2 with this tube amp.
My current chain consists of:
Qobuz (via iPhone 13 Pro Max) as source --> Chord HMS --> Hugo2 (using dual BNC input via an AQ dual RCA to mini jack adapter) --> Focal Utopia/Stellia with the Danacable Lazuli Reference cable upgrade.
A couple of questions:
I'm considering adding a tube amp to my current setup, specifically the WA22.
I have read through this thread in detail, and have seen some users pairing their H2 with this tube amp.
My current chain consists of:
Qobuz (via iPhone 13 Pro Max) as source --> Chord HMS --> Hugo2 (using dual BNC input via an AQ dual RCA to mini jack adapter) --> Focal Utopia/Stellia with the Danacable Lazuli Reference cable upgrade.
A couple of questions:
- I understand adding a tube amp isn't really necessary as the H2 can more than sufficiently drive the Utopias. However, I am looking for a slightly warmer sound signature which, as I understand, a tube amp might present, specifically the WA22. My music preferences lean towards metal, rock, orchestral metal (if there's such a genre).
- RCA cables - not all RCA cables are equal; which RCA cables would you recommend specifically to connect the H2 to the WA22?
- Anything else I ought to consider?
Last edited:
LCMusicLover
Headphoneus Supremus
I understand where you’re coming from. I did not enjoy my Utopia directly out of my Hugo2. When I inserted a Romi audio BX 2+ in the chain, it was much better. To my ears, H2 pushed Utopia into the too bright/too sharp/too intense realm. Too much detail?Hi all,
I'm considering adding a tube amp to my current setup, specifically the WA22.
I have read through this thread in detail, and have seen some users pairing their H2 with this tube amp.
My current chain consists of:
Qobuz (via iPhone 13 Pro Max) as source --> Chord HMS --> Hugo2 (using dual BNC input via an AQ dual RCA to mini jack adapter) --> Focal Utopia/Stellia with the Danacable Lazuli Reference cable upgrade.
A couple of questions:
Many thanks
- I understand adding a tube amp isn't really necessary as the H2 can more than sufficiently drive the Utopias. However, I am looking for a slightly warmer sound signature which, as I understand, a tube amp might present, specifically the WA22. My music preferences lean towards metal, rock, orchestral metal (if there's such a genre).
- RCA cables - not all RCA cables are equal; which RCA cables would you recommend specifically to connect the H2 to the WA22?
- Anything else I ought to consider?
I will say, before you get too far along with that, see how you like the chain with your Lazuli Reference cable. I had an LR for a while, but didn’t like it with the relatively warm chain I had put together — Denafrips Pontus ==> Violectric v281 ==> Utopia. But out of the H2, it might be just right and ‘fix’ your issues.
< aside > can you post a link to the adapter you’re using to connect HMS to H2? Thanks < /aside >
gshyoung
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I understand where you’re coming from. I did not enjoy my Utopia directly out of my Hugo2. When I inserted a Romi audio BX 2+ in the chain, it was much better. To my ears, H2 pushed Utopia into the too bright/too sharp/too intense realm. Too much detail?
I will say, before you get too far along with that, see how you like the chain with your Lazuli Reference cable. I had an LR for a while, but didn’t like it with the relatively warm chain I had put together — Denafrips Pontus ==> Violectric v281 ==> Utopia. But out of the H2, it might be just right and ‘fix’ your issues.
< aside > can you post a link to the adapter you’re using to connect HMS to H2? Thanks < /aside >
Here's the Dual RCA to coax hard adapter I'm using from AQ:
https://www.amazon.com.au/AudioQues...DAifQ==&sprefix=audioquest+rca,aps,319&sr=8-6
Last edited:
Boldakov
100+ Head-Fier
1. There is no "more than sufficiently drive" terminology. You just adding an amplification that changes sound signature and you just pushing the level bar up and up. As far as more amplification you give — you're getting the more opened sound, you're changing the sound chracter. I have tried even iems with lots of amps out of Hugo 2 — and sound signature changes and changes..Hi all,
I'm considering adding a tube amp to my current setup, specifically the WA22.
I have read through this thread in detail, and have seen some users pairing their H2 with this tube amp.
My current chain consists of:
Qobuz (via iPhone 13 Pro Max) as source --> Chord HMS --> Hugo2 (using dual BNC input via an AQ dual RCA to mini jack adapter) --> Focal Utopia/Stellia with the Danacable Lazuli Reference cable upgrade.
A couple of questions:
Many thanks
- I understand adding a tube amp isn't really necessary as the H2 can more than sufficiently drive the Utopias. However, I am looking for a slightly warmer sound signature which, as I understand, a tube amp might present, specifically the WA22. My music preferences lean towards metal, rock, orchestral metal (if there's such a genre).
- RCA cables - not all RCA cables are equal; which RCA cables would you recommend specifically to connect the H2 to the WA22?
- Anything else I ought to consider?
Metal and rock needs faster aplifier (solid state), tubes are sloooowww.. But you can give it a try...
2. There are no "special rca interconnects for Hugo 2". You just getting the better results with better cable. There is no limit, so that's the problem in audio world.
3. Everything else in your setup works the same. So keep in mind that the best you can do is stop in a right moment. It's like a casino)
gshyoung
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I understand where you’re coming from. I did not enjoy my Utopia directly out of my Hugo2. When I inserted a Romi audio BX 2+ in the chain, it was much better. To my ears, H2 pushed Utopia into the too bright/too sharp/too intense realm. Too much detail?
I will say, before you get too far along with that, see how you like the chain with your Lazuli Reference cable. I had an LR for a while, but didn’t like it with the relatively warm chain I had put together — Denafrips Pontus ==> Violectric v281 ==> Utopia. But out of the H2, it might be just right and ‘fix’ your issues.
< aside > can you post a link to the adapter you’re using to connect HMS to H2? Thanks < /aside >
Having looked into this a bit more, I think the Vioelectric 281 is probably better suited to my taste. How do you find this pairing with the H2?
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