It does make me wonder if, in the future, I could just purchase a non-working Hugo 2 and harvest the shell of it. I'm handy enough with electronics that this doesn't intimidate me.
I haven't complained to Chord about it because it seems like a pretty minmor complaint - but a few have raised a decent point: I've paid at least $3500 into this setup, and it should look the part.
Until Chord comes out with a Hugo 3, I don't see myself changing this out any time soon - it suits me quite well. Here's hoping that new device has something like a 2go built in.