[quodjo105]

I get no popping and cracking whatsoever...must be lucky I suppose.

Same here..

 

[joshnor713]

I got flak from my retailer when starting the conversation about returning the 2go because of this click/pop issue. I can bet you if they got it back, they would just test it for a couple seconds, deem that there's nothing wrong with it, and then hold it against me.

Suffice to say, I hope this turns out to be a software issue that can be fixed with an update. This wasn't the situation I wanted to be in.

 

[NYanakiev]

I can only hope that there will be a swift response from @Matt Bartlett on this popping/clicking issue that some seem to be having.

 

[Feedbacker]

I got flak from my retailer when starting the conversation about returning the 2go because of this click/pop issue. I can bet you if they got it back, they would just test it for a couple seconds, deem that there's nothing wrong with it, and then hold it against me.

Suffice to say, I hope this turns out to be a software issue that can be fixed with an update. This wasn't the situation I wanted to be in.

Mine is on its way back to Chord, as per Matt's post above. Hopefully it will help to find a solution.

 

[miketlse]

I got flak from my retailer when starting the conversation about returning the 2go because of this click/pop issue. I can bet you if they got it back, they would just test it for a couple seconds, deem that there's nothing wrong with it, and then hold it against me.

Suffice to say, I hope this turns out to be a software issue that can be fixed with an update. This wasn't the situation I wanted to be in.

That is unacceptable behavior from a dealer, if they want to keep you as a long term customer.
You should email support@chordelectronics.co.uk and explain the details, including the dealer.
Step back a few years, and some of the Poly dealers were less than helpful, when customers had issues.
Chord was forced to remind those dealers about their responsibilities.

 

[ubs28]

So I did some testing to see what is going on.

DLNA:
It seems that DLNA works much better than Airplay. It is quite difficult to detect cracks using SD card playback based on some quick testing I did.

Airplay:
Here is were the cracks and pops are very easy to hear. What the hell. Best to describe it is if you are listening to Vinyl / LP record.

Speculation:
As audio is send from the iPhone to the 2GO, it could be possible that the radio is poorly isolated in the 2GO? (with SD card playback, the WIFI connection is not used to send audio). Or it is a software glitch which really affects Airplay.

 

[NYanakiev]

So I did some testing to see what is going on.

DLNA:
It seems that DLNA works much better than Airplay. It is quite difficult to detect cracks using SD card playback based on some quick testing I did.

Airplay:
Here is were the cracks and pops are very easy to hear. What the hell. Best to describe it is if you are listening to Vinyl / LP record.

Speculation:
As audio is send from the iPhone to the 2GO, it could be possible that the radio is poorly isolated in the 2GO? (with SD card playback, the WIFI connection is not used to send audio). Or it is a software glitch which really affects Airplay.

No AirPlay issues when using my iPhone 11 Pro Max/iPad Pro 11” 2018/iPad Pro 12.9” 2020.

So no, I would very much doubt that the radio is poorly isolated.

 

[joshnor713]

That is unacceptable behavior from a dealer, if they want to keep you as a long term customer.
You should email support@chordelectronics.co.uk and explain the details, including the dealer.
Step back a few years, and some of the Poly dealers were less than helpful, when customers had issues.
Chord was forced to remind those dealers about their responsibilities.

I agree. I gave them a piece of my mind.

Good advice, I'll do that. Thx

 

[thisisvv]

Can go figure see the songs you want to play Does trying to play it with go figure change anything?

Go figure says there is no playlist in sd card which is not true.

 

[thisisvv]

No AirPlay issues when using my iPhone 11 Pro Max/iPad Pro 11” 2018/iPad Pro 12.9” 2020.

So no, I would very much doubt that the radio is poorly isolated.

I dont see the chord 2 go under airplay with my iphone xsmax or ipad air 2

 

[miketlse]

Go figure says there is no playlist in sd card which is not true.

What did you use to create the playlist, and is it stored in the correct location on the SD card?

 

[thisisvv]

yes its stored on main folder as well as inner folder. I created them earlier. But then none of the Mpd programs can run the song either.

 

[miketlse]

yes its stored on main folder as well as inner folder. I created them earlier. But then none of the Mpd programs can run the song either.

Is the playlist a .m3u file?
Can you post a few text lines of the playlist, so that everyone can see if the addresses look right?

 

[DaddyWhale]

This may be a stupid idea: would a poll of who's having, and not having, problems and what kind of problems be useful? Perhaps Chord might be able to use that data. Without one, it's harder for me to judge the pervasiveness of problems and their kind.

 

[ubs28]

So did some more testing, in particular Chord Poly vs Chord 2GO.

So it seems that DLNA works just like the Chord Poly.

However the Chord Poly performs far better with Airplay as it is a mess with the Chord 2GO.

Anyway, luckly I have the option to get a refund. I will probably make use of this option. This really is not a $1200 premium product.