Sometimes the practice of purchasing IEMs unheard from China can be great. For example, based on comments on these forums, I happily purchased the LZ-A2 from NiceHCK and all was good.
But sometimes buying from China can go awry. I purchased a pair of **** 4in1 from the same vendor, NiceHCK.
I absolutely did not like the treble. I found the upper registers on the 4in1 grating; like nails on a chalkboard.
So I contacted the vendor, NiceHCK, who offered a return.
Went to the US post office, that informed me that shipping was $14 for these $36 headphones and cable. Furthermore, tracking was another $14. Well adding tracking would take the total refund to $8 so I just went for shipping.
Well, weeks go by and no word from the vendor. In my emails, they seemed to think I was asking for a refund authorization again.....and it was hard for me to explain that they already approved the return and that I wanted them to verify that the units arrived. Assuming they arrived, and I have no reason to think they did not arrive, I wanted them to either credit my credit card account via Aliexpress or give a store credit. Well they seem to refuse to even check if the unit arrived, and have stated that if they did arrive they could only issue a store credit. They certainly did not state that when I first received the return authorization.
To make a long story short; nobody there seems to read the email chain and it is becoming increasingly clear that I wasted $52 on this effort.
Moral; be darn sure you know what you want to purchase because sending it back is really hard. And certainly do not try to return anything to NiceHCK.
Just have to get this off my chest; not sure what else I can do.