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Correction to previous statement. If item is purchased directly from Musicteck, it will require a restocking fee. However, if purchased from Musicteck through Amazon the restocking fee maybe waived. Look at the return/refund policy from Musicteck site.
While I'm reviewer, not a consumer, I had a discussion about this with a few retailers in the past, including Musicteck. Seems like others have a similar policy cause some people buy and return back just to try the product, and then retailers have to sell it as an open box items at 15% off which is the restocking fee difference. With Amazon, return policy is different, but even they keep track of periodic returns. Also, I think musicteck offers some of the products on loan to listen as a demo, which helps since we don't have access to CanJams or other audio shows this year, and who knows how the next year turns out to be here in US