Neilsoto30
100+ Head-Fier
Hello, community. I hope everyone is well. I just wanted to share something with you, just to serve as a warning. I had a real bad experience with a sony dap I bought last year a few days ago, so just as a warning to you, don't know if you're into sony daps. I purchased the nw-wm1zm2, brand new top of the line sony dap as soon as it came out last year. Spent a ton of money I don't have on accessories and headphone amp upgrades to it. About four days ago, suddenly, it refuses to stay on unless plugged in. On top of that, it starts getting extremely hot while being plugged in--like so hot you can cook on it. So I had it for 1.5 years, purchased on March 21, 2022 brand new. However, their warranty is only one year. I babied this thing, bought a gator pro $200 case just to store it among three other mite cases to carry it.
Anyway, I never dropped it even one time while I've had it. Only six months out of warranty, sony basically told me that I was on my own to fix it. And they only have one authorized service company that fixes them that actually bought the contract from sony to fix all their electronics. So if you're out of warranty you have to default to this company for any type of repairs. Sony then quickly discontinues the making of any of the components months after new devices come out and only offers it to this company, who has a track recording of ridiculously overcharging for labor and parts because consumers have no other options. It's totally unacceptable that a company as big as sony would do something like this and pass on this excessive cost to often loyal customers. Just a warning for future reference.
Anyway, I never dropped it even one time while I've had it. Only six months out of warranty, sony basically told me that I was on my own to fix it. And they only have one authorized service company that fixes them that actually bought the contract from sony to fix all their electronics. So if you're out of warranty you have to default to this company for any type of repairs. Sony then quickly discontinues the making of any of the components months after new devices come out and only offers it to this company, who has a track recording of ridiculously overcharging for labor and parts because consumers have no other options. It's totally unacceptable that a company as big as sony would do something like this and pass on this excessive cost to often loyal customers. Just a warning for future reference.
