murraycherry
New Head-Fier
- Joined
- Jul 27, 2016
- Posts
- 7
- Likes
- 11
Hi,
I would like to share my experience with RHA Audio. Be Aware of RHA Audio, DO NOT buy anything from them.
RHA provide 3 years warranty for CL2.
My CL2 purchased in Jan 2019. The MMCX connector fell off from my CL2 since the glue fell off recently. I requested RHA to repair it, but they refused to do so, they mentioned CL2 has been discontinue a year ago, they have no parts to repair. They refused to repair, send a new CL2 as a replacement or refund.
They said they can provide me a T20 wireless as a replacement. T20 is just half price of CL2, what's more I love my CL2.
This company is the worst headfi company I have ever met!
RHA Audio released CL2 in 2018, it's around 2.5 years since they launch, and they mentioned they have already discontinued it for nearly 1 year. That mean the warranty period is a joke.
I would like to share my experience with RHA Audio. Be Aware of RHA Audio, DO NOT buy anything from them.
RHA provide 3 years warranty for CL2.
My CL2 purchased in Jan 2019. The MMCX connector fell off from my CL2 since the glue fell off recently. I requested RHA to repair it, but they refused to do so, they mentioned CL2 has been discontinue a year ago, they have no parts to repair. They refused to repair, send a new CL2 as a replacement or refund.
They said they can provide me a T20 wireless as a replacement. T20 is just half price of CL2, what's more I love my CL2.
This company is the worst headfi company I have ever met!
RHA Audio released CL2 in 2018, it's around 2.5 years since they launch, and they mentioned they have already discontinued it for nearly 1 year. That mean the warranty period is a joke.