HTSkywalker
Headphoneus Supremus
Audeze are known for their excellent customer support, same happened with me with a Focal supplier till I took it to the Focal US dealer who honored the warranty.They gave me a full new cable, shipped to me directly via FEDEX Express. I contacted Audeze directly and they solved the problem very fast. The shop was one of those big german music stores, not thomann, the other one, they didn't offered any kind of help, just to return them for a full refund is the option offered by the shop, and they took a while to answer. Audeze answered same day and fast.