[Win0ver]

So I tried changing the filters on my ER4... and only the green screen came off.

The metal ring is stuck in and is preventing me from inserting another filter, and I can't find a way take it out.

Dirt will inevitably get in without a filter ; should I just go ahead and buy another pair?

Any ideas/solutions?

 

[wuwhere]

Quote:

Originally Posted by Win0ver /img/forum/go_quote.gif So I tried changing the filters on my ER4... and only the green screen came off. The metal ring is stuck in and is preventing me from inserting another filter, and I can't find a way take it out. Dirt will inevitably get in without a filter ; should I just go ahead and buy another pair? Any ideas/solutions?

Try to pull it out using a small drill bit. Use a drill bit that just fits then rotate it clockwise til the bit bites the metal ring then pull it out slowly. Be careful that you don't crack the plastic part.

 

[sniks7]

Send them back to ety, after emailing them to get a send-back reference. If you're lucky they'll sort if out or free (or not very much).

Their customer service is excellent.

 

[CaspianPH]

Quote:

Originally Posted by sniks7 /img/forum/go_quote.gif Send them back to ety, after emailing them to get a send-back reference. If you're lucky they'll sort if out or free (or not very much). Their customer service is excellent.

Agreed. Send them in.

 

[oldschool]

Hm, since my ER-4Ps are 1 month old I haven't looked at the filters yet, but on my older ER-6i you could actually screw in the tool and pull out the filter, then unscrew and throw it away.

Isn't the ER-4 using the same 'screw' mechanic?

 

[Tmacfan4321]

Quote:

Originally Posted by oldschool /img/forum/go_quote.gif Hm, since my ER-4Ps are 1 month old I haven't looked at the filters yet, but on my older ER-6i you could actually screw in the tool and pull out the filter, then unscrew and throw it away. Isn't the ER-4 using the same 'screw' mechanic?

I remember the ER6is working that way as well. It would only make sense if the ER4's filters would work in the same fashion.

 

[ClieOS]

ER6i's filter is one of those rare occasion where Ety decided to use an easily removable filter (you can pull it out by fingers, not tool required)...

 

[TacticalPenguin]

Are you sure you got the filter screwed in right? The green screen doesnt "come off"; it is punctured by the replacement tool.