KenW
Headphoneus Supremus
- Joined
- Jan 17, 2004
- Posts
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Just an update on that Macally HD enclosure....just in case anyone else stumbles across this thread using the search function. After just 3 months of use, the USB connection died. Both Newegg and Macally were of no help. Macally insisted that I return the item to Newegg. Newegg requests that I return the enclosure insured and at my expense. They will either try to repair the unit or send me a refurb as a replacement and they will try to get it "warranted somehow". Say huh?? Warranted somehow? What does that mean exactly??
Considering the price I paid for this was under $50, a return makes no sense if it's for a refurb. In the end, I'll just use the FireWire connection until it also dies at which point, I'll have a very sexy $50 paper weight.
Bah, quality products and customer service are things of the past I guess.
Considering the price I paid for this was under $50, a return makes no sense if it's for a refurb. In the end, I'll just use the FireWire connection until it also dies at which point, I'll have a very sexy $50 paper weight.
Bah, quality products and customer service are things of the past I guess.