Amazon launches Music HD with lossless streaming
Apr 27, 2024 at 12:38 PM Post #1,997 of 2,015
So here is a wonky scenario. I noticed my Amazon HD material was being limited to 24 -48 on my iphone with a Cayin RU7 dongle.

I found this on the UK Amazon Music site: On iOS, disable the Alexa Wake Word feature in Settings to ensure playback through your DAC at the highest resolution.

I tried this but so far no joy. Any one else have this issue?
 
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Apr 27, 2024 at 4:28 PM Post #1,999 of 2,015
Even if that does help, you may find that the playback isn’t bit perfect as (despite what the amazon app may say) all tracks will be played at the max resolution your DAC supports - verify this on your DAC if you can as the Amazon Music app info isn’t to be trusted,
 
Apr 27, 2024 at 4:53 PM Post #2,001 of 2,015
If you have a DAP or an android phone with a dongle connected to it you can forget about high resolution music with Amazon... it has already been discussed many times here on this thread. Amazon doesn't have a bit perfect app, nor do they dream of entrusting their music to third parties (UAPP) as Tidal and Qobuz do. So Amazon Music remains non-HD... it's a shame but that's how it is.
 
Apr 27, 2024 at 8:40 PM Post #2,002 of 2,015
The issue with not being bit perfect is just that. I fully agree that Amazon Music HD is not bit perfect. To me it still sounds pretty close to the original.

When 192khz is presented at 48 khz that is a very real issue and is a higher order issue than being bitperfect.

The discussions here are about being bitperfect do not directly (and only subtly indirectly) relate to my issue. The issue relates to being limited to 48khz on one device (IOS) to an external DAC. This issue has some very specific parameters and only started being an issue. Which means it should be fixable.

The bitperfect thing will never be fixed. I suspect it relates to copy protection.

I would prefer to hear helpful thoughts on how to troubleshoot this issue rather than raising the bitperfect stuff once more.
 
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Apr 27, 2024 at 10:50 PM Post #2,004 of 2,015
I fully agree that Amazon Music HD is not bit perfect.
To be more complete, Amazon Music HD is not bit perfect *automatically." If you are a dedicated audio nut, you sit there and manually change the Windows mixer bit/sample rate to match those of Amazon music file's original bit/sample rate...EVERY time next song turns out to have different bit/sample rate than last.
Hate Amazon for that..:deadhorse:
 
Apr 29, 2024 at 3:39 PM Post #2,005 of 2,015
To be more complete, Amazon Music HD is not bit perfect *automatically." If you are a dedicated audio nut, you sit there and manually change the Windows mixer bit/sample rate to match those of Amazon music file's original bit/sample rate...EVERY time next song turns out to have different bit/sample rate than last.
Hate Amazon for that..:deadhorse:
If every track on an album is labeled "Ultra HD", they all have the same bit/sample rate. That's been my experience, anyway.
 
Apr 29, 2024 at 9:38 PM Post #2,008 of 2,015
If every track on an album is labeled "Ultra HD", they all have the same bit/sample rate. That's been my experience, anyway.
I wish that were true. For some godforsaken reason, Amazon decided to label 16 bit/44.1 kHz files "HD," and everything else that's "higher," even when only the bit rate is higher at 24 bits "Ultra HD," which includes 24/44.1, 24/48, 24/96, and 24/192 tracks. In my Windows Amazon app, when a song is playing, I can only see if it's "HD" or "Ultra HD," not the actual bit/sample rate. I have to click on the "HD" or "Ultra HD" sign of the song to open a small window showing the actual original file bit/rate. THEN, I have to open a separate Windows Audio pane to change it manually to match the original file bit/rate.
 
Apr 30, 2024 at 11:20 AM Post #2,009 of 2,015
The issue with not being bit perfect is just that. I fully agree that Amazon Music HD is not bit perfect. To me it still sounds pretty close to the original.

When 192khz is presented at 48 khz that is a very real issue and is a higher order issue than being bitperfect.

The discussions here are about being bitperfect do not directly (and only subtly indirectly) relate to my issue. The issue relates to being limited to 48khz on one device (IOS) to an external DAC. This issue has some very specific parameters and only started being an issue. Which means it should be fixable.

The bitperfect thing will never be fixed. I suspect it relates to copy protection.

I would prefer to hear helpful thoughts on how to troubleshoot this issue rather than raising the bitperfect stuff once more.
I don't believe the issue is something an end-user can troubleshoot, certainly not without coding skills the average consumer does not possess. At least with Android, the problem is initially with the OS itself. Android automatically resamples everything to a 48k sample rate. Qobuz and Tidal address this by allowing the use of 3rd party playback sw (i.e. UAPP) with their content, thus allowing playback at the native sample rate. Amazon has not thus far been inclined to do that. Amazon could also change their app to allow the playback parameters to bypass the Android audio stack (as UAPP does) and avoid the resampling, but has also chosen not to do that. Their playback app for Windows similarly requires use of the windows audio stack for playback, requiring manual setting of the playback parameters to match the native ones of the track rather than automatically changing to match each track, if one thinks avoiding resampling is a requirement. Any resampling occurring during playback means it is not bit-perfect, so it is not as unrelated to your complaint as you say. The cause of your complaint and of the lack of bit-perfect playback are the same. Amazon's apps also check your internet speed and automatically playback at lower sample rates to avoid dropouts and other playback artifacts caused by too-low connection speeds. Thus the setting called "best available." This is probably a result of them deciding to serve the masses rather than audiophiles. I cannot say if that is a wise business decision or not, but I think it probably is.

W/r/t windows, any device using the Bluesound streaming software (afaik Lenbrook companies only) bypasses the windows audio stack, tracking the native bit/sample rates automatically, and allowing bit-perfect playback. I have never owned an apple device, but if memory serves, at one point at least its mobile devices also automatically resampled everything. I'm pretty sure that a Mac will automatically playback at the native rate, even with Amazon. But I think your complaint is just as much with Microsoft and Google as with Amazon.

Ironically, some hardware manufacturers have addressed this in their own software, especially daps using Android os (Cayin and Fiio that I have personal experience with) allowing bit-perfect playback of Amazon music content. The way I see it, you have two choices. Either get different hardware, or use a different music streaming service. I chose the former, which is why I have an m11pro, an N7, and a node 2i. Since you say "...it sounds pretty close to the original, " might I humbly suggest a third option, relaxing and enjoying the music?
 

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