sp3llv3xit
1000+ Head-Fier
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- Feb 8, 2013
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Which is why I'm confused why your earlier post you're so definitively blaming AK's service when you're not certain if it's really SKM's fault or AK's in your later post.
Maybe I'm in a special place (Japan & its service) but I have to say I've had very good service from Aiuto - AK/iRIver's distributor in Japan. Even though AK's firmware (design, or QA) for the demo AK380 has been dodgy,I've had quick communication and replacement service from them.
In your case maybe you should investigate a little more as to who didn't do their job first. Maybe it is AK....or maybe it is SKM, or maybe it's both. As you can see, that's a lot of "maybe's".
True.
SKM claims it is Astell & Kern who insisted on repairing instead of replacing it with a new unit.
Alex An of AK promised me that it is SKM that will have to answer me re this matter.