MCC
1000+ Head-Fier
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- Oct 10, 2005
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Quote:
Some time ago the battery on my Thinkpad Z60t completely died and wouldn't even give power. I googled the issue and found that Lenovo had done a recall (different from the major fire problems some batteries had recently) and they had a program to check if I was affected. 30 seconds later I was entering my address into a form for a brand new battery, free of charge and well out-of-warranty. It arrived two days later and they didn't even want the old one back.
Needless to say, Lenovo is the only brand I'll buy from now on. I just ordered a new W500 today as a matter of fact.
Originally Posted by wuwhere /img/forum/go_quote.gif Thinkpad is owned by Lenovo. Does Lenovo has a good customer support? |
Some time ago the battery on my Thinkpad Z60t completely died and wouldn't even give power. I googled the issue and found that Lenovo had done a recall (different from the major fire problems some batteries had recently) and they had a program to check if I was affected. 30 seconds later I was entering my address into a form for a brand new battery, free of charge and well out-of-warranty. It arrived two days later and they didn't even want the old one back.
Needless to say, Lenovo is the only brand I'll buy from now on. I just ordered a new W500 today as a matter of fact.
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