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Originally Posted by Shurado /img/forum/go_quote.gif
Sovkiller, did you by any chance send it by Express Mail? If you read in the Post Office Regulations for Venezuela, it says insurance is not provided as well as merchandise (ie your laptop) aren't allowed under it. If that fits you, I'd say you got a bad clerk.
In terms of domestic insurance though, 909 is correct.
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I know that probably they are right, we have letters, they are not going to put in black and white one thing, if they were not true. The problem is that they offer it to us, we are two persons, so he has witness, and we never asked for it...
It is their responsibility to update the computers they use, to show the right information to the clerk...I don't know what is allowed, and what is not...Ok they can say that it is my responsiblity to find out, right? OK well if I say that the package is full of TNT, or that I'm going to mail explosives, would they accept it? Of course not, and in that case who cares if I found out or not, they know that, so why not checking if they can mail this or that instead, before charging for it...
Aslo, ok well it is not allowed, they made the mistake, return the package to me and period, there is no reason to mail a non allowed item outside the border, to find out later on that the item is not allowed, that is ridiculous sorry....
Anyway they charged us for the insurance, insurance that is not allowed, and there was where they srewed it up, and they will end in at least small claims court...
Sorry about the other topic, but the declared value is one thing, and the insurance is another. The insurance is not included in the price, and has nothing to do with the declared value, but you can purchase it, and it works, domestic or international, both...
BTW I over-read the link you provided and there is no mention of electronics or computers at all....and valuable items could be anything, even a baseball hat....