My player has been very laggy since the last update and the album art does not load when the player powers up until you press play. Never did either of these things before. The laggyness is nuts, takes a few seconds for the screen to come on when power button is pressed. Used to be snappy.

It doesn't say it needs to be set to low, it says it only works in low which is incorrect. Line out mode is intended to be used in low gain only. I have found in certain circumstances like the crappy stereo in my truck I can get a little more volume if I run it in mid gain and at 1.25v. I think...

Check your amp gain, even though astell&kern says it only works in low gain this is not the case. The gain settings affects the sound level dramatically. I use the device in high gain with my headphones because it sounds best to me but if I forget to switch it back to low gain it affects the...

I've always used sandisk extreme pro in my cameras, phones and music players. No problems with any. Call sandisk. They may replace your card. They did for my friend and had the card for years.

That is exactly what I do so it is not a frequent issue. When it happened the other day it powered off in the car and I dident use it that night. The next morning it was dead and unresponsive. I thought it had a catastrophic failure. Had I not plugged it in to the charger and waited at least...

I'm pretty good at powering down the unit when I'm done but this happens when it auto powers down, not in standby.

Mine just did this yesterday. I forgot to power down the unit. In the morning it would not turn on. I thought it might be broken. I hooked up the charger and after a long time it finally started charging and working again. This will happen if you don't power off the unit manually. My friends sr...

I had the sr25 before the kann alpha and if you can deal with the extra size and weight I think it is worth it. The ability to drive more demanding headphones is a bug plus and the screen is a little larger.

With my 660s I use high gain almost all the time, I think it sounds fuller, but I do mess with it sometimes and I always end up back on high gain

Quick question, if I put high res albums I own from hd tracks on my note 20 ultra, can I use this thing to play them? The device was delivered today so I guess I'll find out tonight, probably should have asked before I brought it but I got it from Amazon just in case I want to return it.

If you can leave the screen on try to see if the skipping happens when the download doesn't keep up with the song that is playing, this is what I noticed when I was using tidal more

That is it, unless I haven't figured out how to display it, but I don't think you can unless you play the album

The way the new tidal app only shows the first two or three songs until you begin playing the album is absolutely stupid. Now there is no way to browse while you are listening. I haven't gotten to use it much but I'm going to be real pissed if the song skipping remains. That will be good by...

I'm installing the update now, I hope I can login to tidal again AND the song skipping issue is fixed.

Can't login on the built in tidal app. It says an error has occurred. Been like this for at least two months. If it weren't for all the purchased music I have from hdtracks this thing would be useless.

I'm sick of all this. Haven't been able to login to tidal for 2 months. I'm going to cancel soon if this doesn't get fixed. Would be great If I could put apple music on the kann alpha, I get apple music included with my phone plan. Hope their new free high res is good and I'm saying goodbye to...

I really hope the song skipping gets fixed. I'm considering canceling my tidal.

I exchanged my player because of song skipping in the built in tidal app. The new player seemed fine for a while but now it is happening again. Can't stream albums from tidal because tracks don't finish, just skips to the next track. Going to install the apk tidal and hope that works. I really...

Does anyone know if this has a line out mode?

I'm going to try the toslink one of these days. I use the audioquest evergreen 3.5mm to rca into my pioneer elite sc91 and I think it sounds amazing. Curious how the toslink stacks up to that.

The screen is a little bigger which is nice. I have found the battery life to be a non factor and I use the player in high gain mode quite a bit. I think the battery life is more dependent on how hard to drive your headphones are. I use the hd660s and they are not hard to drive. If you like the...

I returned my sr25 which I liked a lot for the kann alpha. I really like that it has the 4.4 balanced output and the sound quality is top notch.

Hi JasonNYC, does this do line out? If it does I am going to buy it. I'd love to be able to leave my kann alpha at home and use this line out in my car. I absolutely love how my kann alpha sounds hooked up to the car.

I use the audioquest evergreen, they are on amazon

Make sure you are enabling it all the way, it is a two step process. Enable line out mode from the drop down menu, then rotate the volume wheel to bring up the volume screen, tap on the screen where it says line out, then select ok to turn on line out mode, now the voltage output select screen...