Unfortunately, my unit arrived with a crack in the mahogany wood, almost perfectly centered, between the top of the screen and the metal cap. This unit was produced *after* changes were reportedly made in the production line to prevent this sort of thing from happening. However, it's worth mentioning that, on April 6th, in the Official Echobox Explorer Thread, Sam stated that they were still having trouble correcting the issue in mahogany units. Of course, my Explorer is mahogany. I guess they never found a definitive way to prevent the troublesome mahogany from cracking.
I informed Echobox, and I can either send the unit back so that it can be "fixed," or I can keep it as-is. Not sure how they would "fix" the unit, given that the problem is reportedly with the mahogany itself and the way it's shaped/housed. Has anyone actually sent in their unit to have a crack repaired? I'm hesitant to do this because, after waiting SO long to get the device in the first place, I'd hate to send it off, be without it again for an undetermined amount of time, and eventually get it back - only to have the same (or a new) crack appear in the wood sometime down the road. If EB intends to simply patch up the unit, I'd prefer to know how so that I can do it myself and not deal with the hassle of sending it from the US all the way to the factory.
I did send Echobox a lengthy email outlining my concerns, but I also wanted to ask if anyone here has the latest-and-greatest revision of the mahogany unit and is dealing with the same dilemma.
I've included a picture of the cracked unit. Definitely a bummer.