My pair just suffered the exact same damage. I bought them on ebay and I don't have their documents (so I can send them back to HiFiMAN for repair). I personally haven't used them in an irresponsible way. The plastic fixing that the two screws go into seem to have cracked and the screws just...

I am glad you sorted it out and got your money back...

From the tracking info you gave I can tell you that the shipment was posted on May 20 16:09:00, in a post office in Sofia and later the same day it was listed as "Item in good condition"(I guess that's more like an assessment of the sort ("good to send"). On May 22nd the item was received in a...

97.8 lbs 100.3 lbs 104.5 lbs

Well... X5 is my first hi-res dap, I was using my iphone for portable music before, so I don't really have much experience with DAPs, but what I can say is that I've always paid good attention to my music's tags and even more so with the X5. I just wanted to have all my music well organized and...

1. the only 2 crashes I've had were on firmware 1.2. I've been using 2.0 since its release and I haven't had a single crash. It is very stable and it is much more responsive(for example the delay you might experience when skipping tracks(0.5-1 for next song, 2-3 seconds for any other song)  is...

    Quote: I can vouch for that and I don't even have 100 posts here... I just bought HE-500... I am getting worried for my wallet to the point of considering terminating my membership here  

I think we need an alternative to the original lockscreen 2 in which the volume buttons are just that - volume buttons and do not serve as skip track buttons.

The thing is we don't really know what the experience of other users is so we can't really be sure that things are being blown out of proportions. I have no idea how one can have such problems with the device, having in mind that I have had close to zero problems with, but that doesn't mean that...

You can start by using just one of the sd cards, and see which card works, and which doesn't. Once you've identified which card contains the culprit file, try locating any new files you've added recently(presumably the old ones are alright since it was able to process them before). Any long...

Learning curve shouldn't exist? I have never bought any piece of electronics that didn't need some learning curve on my part. Not iphones, not new TVs, not DAPs. Pretty much anything that has its own interface requires a learning curve from the user. And to be fair, the X5's learning curve was...

I suspect the difference in user's expectation is not enough to explain the completely different experiences a very small minority of people have with the X5. I personally haven't had any major issues with it and I've had fewer crashes with it than with my iphone for the same time period - I've...

As ClieOS has explained earlier adding balance control is not nearly as simple as you might think and the change in price is probably not going to be marginal(50 bucks) as you assume. I am not sure about this but if I had to guess the price jump would probably put such a product in a completely...

    I am currently in the process of transitioning to well mastered music. I've been finding new and exciting music thanks to that search, but I've also been noticing more and more how horribly recorded and mastered some of my favourite music is.

That's the biggest point of contention really around these parts of the net, it seems... There is no doubt there is loss in "information" when you go from lossless to lossy. The question is whether this loss is audible to human beings. I've done 192Khz vs 96Khz vs 44.1KHz(all combinations)...