[thomasdgray]

I bought a set of Westone 3s off eBay and there seems to be some attenuation/obstruction in the left channel.  
 
With both tips inserted, it feels like the audio is off-centre and biased to the right channel.  Listening to each tip individually, the volume in the left sounds lower and slightly muffled.
 
I have contacted Westone Customer Service looking for information on where I could get these serviced in the UK and have had no reply.  
 
Does anyone here have any suggestions on where I could go to get this resolved or should I write them off?
 
Thanks,
Tom

 

[Marcus_C]

Write them off? Are you crazy? Give them to me!!!
 
Anyway...
Depending on how long ago it was you bought them have you contacted the seller? Were they like that when you got them?

 

[anadin]

Contact the vendor as pointed out by Marcus_C, if no joy put a claim in via Paypal.

 

[olegausany]

Be aware Westone doesn't repair them they only exchange them which cost $200 if they not under warranty, replacement will have just 90 days warranty. I contacted them in May when my right earpiece stoped working. But i choose to pay $300 instead for brand new pair of Shure SE530 which sound much better