I hate to be unkind, but I would urge forum members to stay away from Vox. Seriously worse customer service ever. In 2016 I was poking around and found myself with a "premium account," for which they charged $191. I asked for them to return the money and cancel the subscription, because I didn't want it. Their response basically was "too bad, sucker." They never returned it. Two years later, out of the blue I find myself charged another $191. So it seems that the subscription was still on, and I was still on the hook for a renewal after two years. Of course, I've never once used the service. I asked again for them to return the money, and they answered, "too bad, sucker." Never have I had a problem like this with anyone. They couldn't even be bothered to respond to most of my emails, and they never in fact sent me a proper email with so much as a proper email address. And of course there's no other contact info.