[DennyL]

One of my H140s stopped working, and I after a time of wondering what to do about it I finally sent it to iRiver Europe for repair.

When I spoke to their Customer Service Dept they told me that they would quote for the repair and I would have the option of buying a reburbished one for €239.

Well, the unit, which I had Rockboxed, has been returned to me within two weeks repaired for no charge, and they had to ship it back to me in the UK from Germany. Very good service, I thought.

 

[SpaceMonkey]

do iriver have an international warranty?

 

[Quaddy]

Quote:

Originally Posted by SpaceMonkey /img/forum/go_quote.gif do iriver have an international warranty?

seems so if the OP's post is anything to go by

 

[luidge]

That's great news! Did you have to give them a receipt of the original transaction or some warranty cards? Or did you just sent them the unit and got that covered by iRiver?

 

[DennyL]

Quote:

Originally Posted by Quaddy /img/forum/go_quote.gif seems so if the OP's post is anything to go by

This was not a warranty repair, and I was expecting to have to pay for it. It came back with Rockbox and all my data intact, too.

 

[The_X]

239 euros seems an awful lot for an old refurb 40gb player!

 

[DennyL]

Quote:

Originally Posted by The_X /img/forum/go_quote.gif 239 euros seems an awful lot for an old refurb 40gb player!

Look at the prices used ones go for on Ebay! These iRivers are very sought after because they are the only player with optical out, and they can be Rockboxed and used to play FLACs.

For example:- http://cgi.ebay.co.uk/IRIVER-IHP-140...QQcmdZViewItem

£179.50 = €257!

I assume that the refurbs have some sort of warranty, I don't know about the remote and accessories.

 

[japc]

Uau. They aren't getting cheaper. I got mine for £113 about a month ago.