Very disappointed with JH-Audio support, can you help me?
Jul 26, 2021 at 2:46 PM Thread Starter Post #1 of 4

pororom

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It seems incredible ... you send them an email in a space created by them on their website for consultations and support

This is the question we asked them: Hello, I am the owner of iems Michelle from the siren series and would like to know if this replacement cable is compatible?
https://jhaudio.com/accessories/CBL-2PIN-BASE

Answer? zero responses after 15 days

If you know if this replacement is compatible or you know of some other inexpensive compatible replacement cable and can tell me where to buy it, I would appreciate it

Thanks
 
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Jul 27, 2021 at 12:22 AM Post #3 of 4
It seems incredible ... you send them an email in a space created by them on their website for consultations and support

This is the question we asked them: Hello, I am the owner of iems Michelle from the siren series and would like to know if this replacement cable is compatible?
https://jhaudio.com/accessories/CBL-2PIN-BASE

Answer? zero responses after 15 days

If you know if this replacement is compatible or you know of some other inexpensive compatible replacement cable and can tell me where to buy it, I would appreciate it

Thanks
Email angie@jhaudio.com. She will respond.
 
Jul 27, 2021 at 3:20 AM Post #4 of 4
It seems incredible ... you send them an email in a space created by them on their website for consultations and support

This is the question we asked them: Hello, I am the owner of iems Michelle from the siren series and would like to know if this replacement cable is compatible?
https://jhaudio.com/accessories/CBL-2PIN-BASE

Answer? zero responses after 15 days

If you know if this replacement is compatible or you know of some other inexpensive compatible replacement cable and can tell me where to buy it, I would appreciate it

Thanks
Hate to say it, but this is the norm for JH Audio. They lose a lot of business because of this.
 

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