[Godsson]

My interface disconnects randomly, flashing and switching my sound card to on board for a couple of seconds before turning on itself again.
It's apparent in anything, from video, playback or DAW recording.
It never used to do this? And I should mention it's very random. Sometimes every minute, sometimes twice a day.
To be frank it's bumming me out

 

[billybob_jcv]

Have you tried a different USB cable or a different USB port on your computer? Does the Scarlett lose power, or just lose the connection to your PC?

 

[Godsson]

billy~
 
Right now, I've rotated all usb ports.. To no avail.
 
I do not have a replacement cable atm, it's not a standard cable. I'll invest in one.
It's hard to say, it happens in literally one and a half seconds. But most likely losing power as it's restarting.
Basically my speakers headphones pop like it's been turned off. on-board sound kicks in, then it turns back on.
amp lights flash red like I have just plugged it in.

 

[billybob_jcv]

Ouch. Well, since the Scarlett is USB powered, I guess it could still be the USB connection. Can you cause it to happen if you wiggle the cable or the connectors? If it's not the USB cable, I think you might need a new Scarlett. :frown:

 

[Godsson]

wiggling the cable doesn't phase it. I just gave it an exaggerated shake down, even the unit.
 
I'll message focusrite, and from there by there recommendations figure out if its hardware or driver related.   

 

[Godsson]

no disconnects in last 2 days, using 1 of the usb 3.0 ports.
 
Computers.... why are we so reliant.
Completely no rationality in this.
USB suspend off.

 

[Cal920c]

Do you have power saving enabled on your USB ports? I had one soundcard a WHILE back that absolutely hated the power saving mode's guts. Once I turned it off, it resumed business as usual.