[isevomidsu]

Hi, for my first post, I wanted to give some feedback regarding my TRN T300.
The problem is that when I put the headphones back in the box (and close it), they don't disconnect from the smartphone all the time. When I walk away, they disconnect from the smartphone (when the distance is sufficient) but they reconnect when I get closer to the box.
I also talked with other people who have this model and have no problem, so I think my box is deffective.

So I contacted LuckLZ Audio Store which is the merchant on Aliexpress where I bought the TRN.


I let you read the discussion and the lack of support from this seller.
His answer leaves me confused.

Do you have this problem?

Thanks

 

[Lucky LZ]

Hello, my friend, according to your description, it is guessed that the delivery may be imperfect. Please delete the Bluetooth of the mobile phone and reset it, and then re-pair it, thank you
If you have any questions, please contact customer service to describe your problem in detail, and the customer service will answer it for you, thank you
have a nice day