That was in my very last e-mail after which they didn't respond (with the tracking number as promised) or send iem back.sorry to hear this :/ custom IEMs are final sale, always a risk buying blind....but i would hope they at least sent the IEM back to u
very interesting u mentioned the box having a strong chemical odor....when i ordered the Mofasest Trio (completely different IEM and company), it had this awful pungent chemical odor, both IEM and cable. I washed both off with soap and water multiple times, but the smell still lingered. IEM sounded about average though for the price
one small note, with all due respect i have to poke a hole in ur story:
u said here: "They told me they will send L4 back to me after I replied with if they do L4 is going straight to garbage."
but then said: "May I just add after all these countless e-mails I was extremely polite, respectful and understanding that mistakes can happen"
doesn't sound very polite to me xd
but hey, i hope it gets resolved in the future. GL
Like I said, even if they send them back no use, just look at that bump in the treble. I can only use the cable. Besides can you blame me I'm pissed after wasting 350 USD