[SLCentral]

I've had my UE-5c's for about three years now, and recently I made a post about a crack developing in the right monitor. Today, to my dismay, I noticed a HOLE in the bottom of the IEM. I don't have a camera with me, but if you're looking at where the cable conncets, and look to the right, there is a small hole underneath the "tube" that goes in the ear canal.

It's tough to explain, but it looks like it is getting worse. The hole is appx. 2mm long currently, but there is a crack extending from it that is about an inch and a half. How screwed am I, and has this ever been seen before?

 

[SLCentral]

...bump, anyone?

 

[shigzeo]

ive never seen anything like it...

 

[digihead]

Oddly enough I have a hole in my Ue5c as well at the upper tip on the right ear piece. Has no effect on the sound from what I can tell asthey still sound great and I use them all the time.

 

[TheMarchingMule]

Have you considered contacting UE about this?

 

[royhendo]

This begs a question - if you're out of warranty with the original manufacturer, is there another option? Can you send your IEM to someone and have them re-cased (just by sending them a fresh set of ear impressions)?

 

[GTL]

I am guessing it will cost around 50 dollars to get the hole fixed but its best to contact them quickly and ask for a quote.

 

[qusp]

how do you expect the sound to come out without a hole in them??

call UE and get it sorted before it gets much worse

 

[SLCentral]

I'm going to send them into UE for repair (Jeanette from UE sent me a repair form to fill out and send with them), but I'm going on a pretty long trip next week, and really need my earphones with me. Seeing as how someone else also has a hole in their 5c's, is using them carefully for another week or so that bad of an idea?

 

[Nocturnal310]

my IEM has 2 fin shaped holes.

and it rox!

 

[Keithpgdrb]

There's a HOLE in my custom IEM... dear liza dear liza..

 

[Bonthouse]